Sales Support Coordinator
Posted on: 27 Mar 2021
West Valley City, UT
Job Description
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether its helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
Our organization is focused on business to business customers who include state and local entities, federal government agencies, authorized channel partners, and resellers. The responsibility of the Outbound marketing call center is to drive top of funnel lead development though various marketing campaigns.
Job Description
This is a flexible part-time position perfect for individuals currently going to school. Minimum of 20 hours a week with a maximum of 30 hours a week. Normal Business hours Monday through Friday with Morning schedules being preferred. Compensation is $13.00 dollars an hour.
Job Responsibilities
* Agents day to day responsibilities will predominantly consist of placing outbound phone calls to prospects .
* Primary objective of the phone call is to generate and qualify leads that then get sent to the appropriate sales teams.
* Agents will be expected to maximise the number of interactions an hour to generate as many leads as possible.
* Agents are also expected to log information on every phone call as well as make sure that the current Motorola CRM database is updated properly.
General Knowledge, Skills, And Requirements
* High school degree or equivalent required
* Active listening and consultative selling skills
* Strong verbal communication skills
* Multi-tasking skills, agents must be able to manage multiple systems and applications while on phone calls with customers.
* Accurately Update applicable information in company CRM system
* Maintain Departmental/Organizational service levels
* Confidence in making outbound phone calls to potential customers
* Self-motivated
* Observation and researching skills
* Exceptional interpersonal skills
Basic Requirements
* High school degree or equivalent required
* 6+ months experience in customer service or sales
* Must be able to obtain background clearance as required by government customer
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
No
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions, Inc.
Chicago, IL
Since 1928, Motorola has been committed to innovation in communications and electronics. Our company has achieved many milestones in its 85-plus year history. We pioneered mobile communications in the 1930s with car radios and public safety networks. We made the equipment that carried the first words from the moon in 1969. In 1983 we led the communications revolution with the first commercial handheld cellular phone and system. Today, as a global industry leader, excellence in innovation continues to shape our future.
Motorola Solutions connects people through technology. Public safety and commercial customers around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
Motorola Solutions serves more than 100,000 public safety and commercial customers in more than 100 countries. Our wide-ranging product portfolio has the tools you need to get the job done in any business. As an industry leader, we design and develop devices including radios and the infrastructure that supports them.
Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products.
Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity.
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IndustryTelecommunications
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No. of Employees17,000
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Website
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Jobs Posted560
