Job Description

Why Patients Need You

Technology impacts everything we do. Pfizers digital and data first strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

This role supports Pfizers Global Business Services organization managing HR, Sourcing and Financial operations.

The ServiceNow Developer will use their passion to learn new tools and techniques and identify needed system improvements. You'll use the Agile life cycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements. Youll analyze the needs and the environment to help make sure the solution the team develops considers the current architecture and operating environment, as well as future functionality and enhancements.

How You Will Achieve It

* Perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
* General support, administration and maintenance of ServiceNow platform and associated applications
* Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
* Working closely with ServiceNow functional team, configure and improve core and custom applications.
* Work directly with end users to resolve support issues within ServiceNow
* Monitor health, usage and overall compliance of ServiceNow and its applications
* Develop systems integrations and process automation
* Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
* Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
* Configuring and managing Orchestration
* Coordinate application and platform upgrades
* Load, manipulate and maintain data between Service-now and other systems
* Create ServiceNow reports and dashboards

Qualifications

Must-Have

* College degree or equivalent combination of education and experience
* 3+ years ServiceNow development experience
* Experience with web technologies, including JavaScript, Ajax, HTML, CSS
* Technical understanding of the ServiceNow Service Portal
* ServiceNow Service Portal Fundamentals Training, and ServiceNow Certified System Administrator and/or Certified Application Developer
* Experience working with the ServiceNow Service Portal Configuration: Branding Editor, Page Designer, Page Editor, Widget Editor, and creating new portals
* Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Nice-to-Have

* Hands-on experience with the ServiceNow HR Service Delivery platform and CIS - HR certification.
* Familiarity with Human Resources business processes.
* Experience with the SAFe Agile methodology.
* Ability to work as an individual and in a team environment
* Strong analytical and problem-solving skills.
* Strong organization and time management skills.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Occasional additional hours in the evening or weekends as necessitated by workload, project timelines, or meetings with global vendors and peers.

Domestic and International travel up to 20%.

Other Job Details:

* Last Date to Apply for Job: March 31, 2021
* Additional Location Information: Tampa, FL
* Eligible for Employee Referral Bonus

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Information & Business Tech

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