Job Description

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Job Category

Products and Technology

Job Details

Team Overview
Technical Program Managers (TPMs) play a critical role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs oversee programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company.

Role Overview
The Senior Director of Technical Program Management for our Work.com - Employee Experience is a senior leadership role on the Platform team. This leader will work closely with key company and Platform stakeholders to lead and drive initiatives for the Employee Experience team and work.com.

Top candidates for this role will have experience driving cross-functional initiatives and be well versed in product development, release planning, and execution in an agile environment as well as organizational management in the form of strategic planning and budgeting, as well as directly managing a team of TPMs who support the Employee Experience product area.

About You

* Love to wear multiple hats.
* Leap tall buildings in a single bound, bringing the whole team with you.
* Keen reader of people, culture, and tea leaves; builds the relationships to make things happen.
* Highly functional in a dynamic, energizing environment.
* Comfortable bending between the tactical and strategic.
* Top-notch executive presence and communications superstar.

Top Reasons to Join Our Team

* Thrive in a culture of ownership, delivery, and innovation.
* Drive the end-to-end delivery of world-class technology solutions.
* Be a catalyst for change in the realm of World-Class Technology and Products.
* Enjoy a hyper-transparent flow of information, conversation, and ideas.
* Innovate and invent the future of Agile and Social program management.

Your Impact

* Lead programs by achieving alignment on program scope, release planning, as well as aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional alignment.
* Drive teams through the software engineering experience using Agile, demonstrating analytical and technical skills.
* Drive Steering Committee meetings with program key stakeholders to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and drive the strategic vision of each program.
* Develop strong partnerships with key functional stakeholders to drive focus on business goals. Be a trusted partner for executive management to ensure program success.
* Provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).
* Manage program/feature dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.
* Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
* Provide monthly program reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).
* Create a collaborative environment that fosters creativity, innovation, and learning.
* Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.

Required Experience

* 10-15+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.
* 10+ years of TPM experience.
* 6+ years of direct people management as well as cross-functional team leadership experience.
* Have experience as a senior leader and working with executives.
* Have strong communication, negotiating, and problem resolution skills.
* Are comfortable in a technical environment amidst technical discussions.
* Are comfortable influencing product and engineering leaders without direct authority. .
* Bachelors degree or equivalent work experience.
* Experience with Salesforce Platform, IT Service Management, and ITIL a plus.

*LI-Y

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