Job Description

Purpose of Job

We are seeking a talented Senior Manager, Data Analytics for our San Antonio or Plano, TX facility.

Manages teams that are responsible for delivering and/or managing one or more technical support activities. Authorizes and influences the development and delivery of technical solutions that enable optimal business performance. Accountable for technical leadership in the plan, design, development, testing, implementation, or maintenance of technical solutions. Leads and directs change management, process improvement, and technical support initiatives. Provides direction and analytical support and directs business plan development to execute initiatives.

Job Requirements

ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers World Class Benefits (31 seconds)
ABOUT USAA IT

Our most important qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 12 million members who rely on us every day.

We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

See what it's like to work for a company where your passion meets our purpose:

USAA Information Technology: A Realistic Preview

PRIMARY RESPONSIBILITIES

* Identify and manage existing and emerging risks that stem from business activities and the job role.
* Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follow written risk and compliance policies and procedures for business activities.
* Responsible for developing, maintaining, testing, and monitoring an internal control environment, including preventative and detective controls, to effectively manage risks.
* Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
* Provides leadership for those involved in the development, design and optimization of technology support functions supporting business and/or technical processes.
* Manages the identification, research, and analysis of business, process, and technology opportunities.
* Informs and tracks metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).
* Conducts or oversees technology efforts by applying technical expertise; promoting adherence to all procedures and policies.
* Partner with key functions to align IT strategy and initiatives in support of business strategy and goals.
* Operationalizes documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards by respective team.
* Manages and forecasts unit level expenses which may include department allocations, Product/Component, 3rd Party, project/program, software and vendor expenses.
* Manages and leverages the relationship with 3rd Party vendors to ensure achievement of technology support objectives.
* May be responsible for vendor management activities including service agreements, staff augmentation and technology contracts.
* Role models USAAs mission, core values, culture and desired behaviors including a sound risk culture.

MINIMUM REQUIREMENTS

* Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree.
* 6 years of experience in a technology function to include 2 years leadership experience, demonstrated in either a supervisor or individual contributor role, of IT Professionals in a Software Development/Engineering or Infrastructure environment.
* Hands on experience actively driving the technology life cycle from requirements analysis, feasibility estimates, design, code, configure, documentation, testing, implementation, and support.
* Experience building or leading multi-disciplined technology teams using industry best practices
* Experience coaching and advising team members to help them accomplish project goals, meet established schedules, and resolve technical and operational issues.
* Ability to drive a culture of quality and personal accountability through technology support teams.
* Relevant knowledge in technical domains that reside within Infrastructure Services, Data or Application Development.
* Demonstrated critical thinking and problem-solving skills.
* Demonstrated experience in translating needs into requirements.
* Demonstrated experience explaining complex technology decisions to both technical and nontechnical audiences.
* Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SaFE, etc.
* Understanding of Legislative and Regulatory Compliance Requirements.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

PREFERRED

* Data and analytics experience.
* 2 years of formal people management experience.
* Experience in application development environments.
* Experience working in Agile development methodologies.
* Experience leveraging Cloud for data solution enablement.
* Experience leveraging Snowflake as a data platform.
* Experience in providing thought leadership and strategy definition

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is NOTavailable for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 3/30/21 by 11:59 pm CST time.