Job Summary
Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.
Job Responsibilities
* Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
* Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
* Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
* Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
* Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
* Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
* Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation.
* Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
* Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations.
* Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
* Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
* Performs other work consistent with the job responsibilities in this document as assigned by management.
* Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
* Ensures compliance with federal, state, and local pharmacy laws.
An Equal Opportunity Employer, including disability/veterans
Walgreens www.walgreens.com is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As Americas most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.
Deerfield, IL
Walgreens Boots Alliance, Inc. operates as a pharmacy-led health and wellbeing company. It operates through three segments: Retail Pharmacy USA, Retail Pharmacy International, and Pharmaceutical Wholesale. The Retail Pharmacy USA segment sells prescription drugs and an assortment of retail products, including health, beauty, personal care, consumable, and general merchandise products through its retail drugstores and convenient care clinics. It also provides specialty pharmacy services and mail services; and manages in-store clinics. As of August 31, 2018, this segment operated 9,560 retail stores under the Walgreens and Duane Reade brands in the United States; and 7 specialty pharmacies, as well as approximately 400 in-store clinic locations.
The Retail Pharmacy International segment sells prescription drugs; and health, beauty, personal care, and other consumer products through its pharmacy-led health and beauty stores and optical practices, as well as through boots.com and an integrated mobile application. This segment operated 4,767 retail stores under the Boots, Benavides, and Ahumada in the United Kingdom, Thailand, Norway, the Republic of Ireland, the Netherlands, Mexico, and Chile; and 618 optical practices, including 167 on a franchise basis.
The Pharmaceutical Wholesale segment engages in the wholesale and distribution of specialty and generic pharmaceuticals, health and beauty products, and home healthcare supplies and equipment, as well as provides related services to pharmacies and other healthcare providers. This segment operates in the United Kingdom, Germany, France, Turkey, Spain, the Netherlands, Egypt, Norway, Romania, the Czech Republic, and Lithuania. The company has a strategic partnership with Microsoft Corporation. Walgreens Boots Alliance, Inc. was founded in 1901 and is based in Deerfield, Illinois.