Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth & Investment Management, or WIM, is one of the United States leading providers of financial and investment services. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients unique needs and help them achieve financial goals. Our mission is to help clients pursue their financial goals with confidence. We accomplish this by:

* Building enduring client relationships through sound, thoughtful, and objective advice
* Developing individualized plans for clients to help meet their financial objectives
* Helping clients build, manage, preserve, and transition their financial resources and wealth

WIM serves clients through the following businesses:

* Wells Fargo Private Bank serves high-net-worth individuals and families.
* Abbot Downing serves ultra-high-net-worth individuals and families.
* Wells Fargo Advisors provides investment advice and guidance to clients through more than 13,200 full-service financial advisors and referrals from more than 5,450 licensed bankers.
* Wells Fargo Asset Management brings together a strategic balance of investment capabilities to serve the investment needs of institutions, financial advisors, and individuals worldwide.

Through Wells Fargo Private Bank and Abbot Downing, WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services and a number of specialized wealth services designed to meet the diverse needs of high-net-worth clients.

As part of the WIM Next Generation efforts to create horizontal functions to support all client coverage channels, a new organization has been formed to drive delivery of its non-investment products and services. This new group, Wealth Client Solutions, brings teams and functions currently found across WIMs consumer businesses under a common, WIM-level organization. The team will be focused on transforming from channel-based to client-focused solutions and delivery in an effort to reduce operational risk, improve efficiency, increase consistency/coordination, and bring focus on product management / development to drive innovative growth and improve the client experience.

Additionally, the new group will drive a WIM-level culture of product management excellence by creating a culture of innovation, product excellence, client service and risk mitigation.

* This team is responsible for the following functions:
* Lending and Banking Products (custom and consumer packaged)
* Deposit Strategy and Management
* WIM Enterprise Partnerships
* Trust and Fiduciary Services Management
* M&A Business Advisory Services

The Role

* The IFS BAU Error Correction Team Leader is a newly created level position within Wealth Client Solutions and will be responsible for the development, centralized management, execution, and coordination of a Business As Usual Error Correction and Loss Oversight team. This is a senior manager role and will be responsible for managing a team of specialized individuals that will perform fee redress and remediation activities, including forensic accounting, account research, creation of formulas for calculation of fees and interest, fee analysis and problem solving within a disciplined and repeatable process.
* Leader will also manage team responsible for review, approval and root cause analysis of operational losses occurring with the business, including making recommendations to improve control environment and development of preventative controls in an effort to avoid repeat errors.
* Leader will also coordinate with WIM or Enterprise Center of Excellence remediation teams, as necessary.
* This position will work closely with WIM Senior Leadership, including leadership in Wealth Client Solutions, Private Wealth Management and WIM Operations.

Additional responsibilities include:

* Manage specialists that provide consulting on grantor retained annuity trusts, including questions which may arise relative to business acceptance or calculation of annuity payments.
* Manage specialists that perform the calculation of adjustments to cost basis or based on Consumer Price Index.
* Provide miscellaneous consulting and education for administrative, operational or specialty groups.
* Hire and develop a diverse team of subject matter experts to ensure front line BAU redress and remediation responsibilities are fulfilled within this team consistent with the requirements developed by the Enterprise and other functions.
* Manage relationships and foster a team orientation with risk and business control leaders across WIM Control, IRM, legal, audit, and other enterprise functional teams.
* Team leadership and development. Cultivate key team approach and partnership ethic through senior managers and their teams. Ensure team is meeting risk management objectives in line with required policies and procedures.
* Provide strong and actionable Tone from the Top communications throughout WIM and ensure team members feel safe and protected in raising concerns and issues

The successful candidate will work closely with other senior leaders across the WIM organization and the company in the development and execution of company risk management strategies. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments and identify trends which may present opportunities or reflect gaps in the Companys risk management execution/direction.

The Candidate

Leadership, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

* Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
* Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

*Position may be based anywhere within the Wells Fargo footprint.

Salary range is determined by location of the job.

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $108,900 Mid: $155,500 Max: $202,200
MN-Minneapolis: Min: $108,900 Mid: $155,500 Max: $202,200

May be considered for a discretionary bonus.

Required Qualifications
* 6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning
* 3+ years of management experience

Desired Qualifications
* Advanced Microsoft Office skills
* Excellent verbal, written, and interpersonal communication skills
* Strong analytical skills with high attention to detail and accuracy
* Ability to articulate complex concepts in a clear manner

Other Desired Qualifications
* Deep technical understanding of business operations, processes, products, and customer interactions and where they manifest risk.
* Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the business and enterprise Risk function.
* Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes.
* Deep understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type.
* Demonstrated leadership ability that embodies the Wells Fargo Vision and Values and leadership competencies.
* Strong analytical ability used to identify risks and confidently raise issues, escalate early and engage in constructive credible challenge and will do so independently when necessary.
* Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale
* Demonstrated ability to solve problems and analyze issues when you collect data from multiple sources and know how to ask the right questions to obtain the information needed to size up a situation properly.

Job Expectations
* Ability to travel up to 5% of the time

Salary Information
The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $108,900 Mid: $155,500
MN-Minneapolis: Min: $108,900 Mid: $155,500

Street Address
NC-Charlotte: 401 S Tryon St - Charlotte, NC
MN-Minneapolis: 90 S 7th St - Minneapolis, MN

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.