Essential Duties and Responsibilities
* Develop a thorough understanding and strong application knowledge of the Thermo Fisher Scientific Nicolet FTIR spectrometer and IR Microscopy instruments, including the theory of vibrational spectroscopy, operation of FTIR and IR Microscopy instrumentation, and practical hands-on knowledge of FTIR technology in different applications, including but not limited to: material science research, industrial, pharmaceutical, environmental and bioscience.
* Develop a thorough understanding and strong application knowledge of the Thermo Fisher DXR Raman spectrometer and Raman Microscopy, including the theory of vibrational spectroscopy, operation of Raman and Raman Microscopy instrumentation, and practical hands-on knowledge of Raman technology in different applications, including but not limited to: material science research, industrial, pharmaceutical, environmental and bioscience.
* Develop a thorough understanding and strong application knowledge of the Thermo Fisher Scientific picoSpin NMR, including the theory and operation of of NMR.
* Provide applications support for pre- and post- sales activities for the Nicolet FTIR and DXR Raman product lines, specifically:
* Provide technical support for 4-5 field sales representatives by leading technical discussions, and performing instrument demonstrations at customer sites and Thermo Fisher Scientific application laboratories.
* Run customer samples/materials for instrument evaluation and generate compelling technical reports to assist sales.
* Support field sales representatives in trade shows, seminar and technical symposia by presenting posters/orals and collecting competitive intelligence.
* Identify, nurture and manage collaborations with thought leaders and partners to promote Thermo Fisher Scientific2019s technology.
* Provide post sales customer training in the form of hands-on laboratory sessions, lectures, and provide consultation to customers with regards to sample analysis recommendations.
* Assist regional Sales Managers with product training of newly appointed field sales representatives.
* Manage the regional demonstration laboratory including its inventories.
* Keep informed of key applications and industry trends at industry seminars, conferences and symposia. Communicate regularly with the product management team and actively provide input on new product, software and service offering.
* Participating in marketing collateral generation by authoring technical notes, application notes, white paper and peer reviewed journal articles.
* Becoming the technical representative of the Nicolet FTIR product line to the broader business unit/division application team, identifying new applications/hyphenations to support division/corporate initiatives.
* Willingness to travel in the US, up to 60%
* Minimum Education and Experience Requirements
* Ph. D. degree in Physics, Chemistry, Chemical Engineering, Materials Science, or related disciplines required. A Master2019s degree with 5-7 years of relevant industrial experience will be considered.
* Prior experience with FTIR and IR Microscope is a MUST; additional experience with Raman and Raman microscopes is highly preferred; and experience with NMR is a plus.
* Effective verbal and written communication and good interpersonal skills are required.
* Excellent public presentation skills and the ability to interact with and influence the key opinion leaders in the industry.
* Demonstrated ability to work within a cooperative team environment and focus on individual, time dependent projects with minimal direct supervision.
* Must be able to travel both by air and ground carrier for up to 60%.
* Knowledge, Skills, and Abilities necessary to perform essential functions (Non-negotiable)
* Technical:
* Proven experience in FTIR and IR Microscopy operation.
* Familiar with microscopy laboratory practices and procedures, including sample preparation.
* Logical thought process with attention to details.
* Communication:
* Verbal: clear, concise, understandable
* Written: clear, concise, understandable
* Effective time and project management
* Flexibility to work as required at busy times such as demos and trade shows.
* Ability to consistently perform under pressure
* Consistently follow up on items/tasks
* Business Acumen
* Developed broad business scope
* Know/understand the relevant market.
* Customer/business-oriented.
* Team player with proven ability to work/understand corporate culture.
* Demonstrates consistent decisiveness (independent action)
* Minimal direct supervision required
* Essential competencies:
* Builds Customer Allegiance
* Focuses on growth
* Business Acumen
* Communicates Openly
* Develops people including self
* Focus on continuous learning
* Builds organizational relationships
* Demonstrates Thermo Fisher values 2013 Integrity, Intensity, Innovation & Involvement
Waltham, MA
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
To serve science, Thermo Fisher Scientific needs to stay ahead of it. To be the world leader in serving science, we need to anticipate (pre-empt) customer needs. We need to constantly think about advancing science, so customers have the freedom to be bolder and more innovative – we are committed to pushing science and technology a step beyond where it is today.