Job Description

Are you curious, motivated, and forward-thinking? At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Theu202FArtificialu202FIntelligenceu202Fteam is driving a transformational journey across Banking Solution, Wealth Management and Merchants Solutions divisions. We have a clear focus on enhancing operational efficiency and improving customer satisfaction throughu202Fintelligentu202Fautomation,u202FMachine Learning, Micro and Macro Automation, self-serviceu202Ftransformation, and accelerating digitization efforts.

We use the right tool to solve high impact problems, buildingu202Fintelligent solutions through hybrid AI/ML and traditional RPA frameworks.u202FWe are seeking an experienced Business Analyst tou202Flead, manage, consult, andu202Fdrive AIu202Finitiativesu202Fthat deliver maximum impact today and prepare us for the future.

What you will be doing

Elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems. Translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfill the end-user/business requirements.

u2022 Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
u2022 Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
u2022 Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
u2022 Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
u2022 Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
u2022 Identifies and documents business strategies, objectives and drivers.
u2022 Analyzes and documents business processes and metrics, and identifies improvement opportunities.
u2022 Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
u2022 Re-engineers processes to deliver greater effectiveness and efficiency.
u2022 Identifies/documents how applications and systems interact to support business processes.
u2022 Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.
u2022 Uses knowledge of systems and industry requirements to develop or modify complex information systems.
u2022 Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.
u2022 Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.
u2022 Conducts tests using client data to be certain client needs will be met.
u2022 Verifies through testing that changes made by programmers to one part of the application do not impact other parts.
u2022 Reports and reviews testing results.
u2022 Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.
u2022 May mentor, guide, advise and/or check the work of less experienced business systems analysts.
u2022 Considers business implications of the application of technology to the current business environment.
u2022 Other related duties assigned as needed.

What you bring:

* Bacheloru2019s degree in computer science or information systems or the equivalent combination of education, training, or work experience. Masteru2019s degree desirable.
* Proven experience working successfully in an Agile environment
* Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
* Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
* Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
* Willingly shares relevant technical and/or industry knowledge and expertise to other resources
* Excellent analytical, decision-making, problem-solving, team, and time management skills
* Ability to persuade and influence others on the best approach to take

Added bonus if you have:

* FIS experience with client engagement or implementations
* Product Owner certification, or other relevant certifications always a plus

What we offer you

* A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
* A competitive salary and benefits
* A variety of career development tools, resources and opportunities
* The chance to work on some of the most challenging, relevant issues in financial services & technology
* A work environment built on collaboration, flexibility and respect

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