Job Description

Job Description and Qualifications

The Customer Engineering Business Improvement Lead will:

* Lead and mentor Lean Six Sigma projects through a Design Measure Analyze Improve Control (DMAIC) process.
* Work closely with the Customer Engineering Manager and work process owners to deploy Lean Six Sigma and translate to functional goals with quantifiable results.
* Execute high impact regional and multi-functional projects that support the Industrial Gasses Business, Customer Engineering Central and Sub-regional Teams in North America.
* Lead project development and selection, development of project plans, and metrics identification, follow toll gate reviews, maintain project database and reporting systems.
* Drive Lean Six Sigma cultural growth in conjunction with Air Products data driven mindset initiative.
* Projects in Customer Engineering will focus on:
* Cryogenic Tank Rehab process optimization: internal work process and external work process with suppliers
* Maintenance cost reduction driven by Field Service Management (FSM) Data
* Cost reduction efforts working closely with the Product, Work Process & Strategy, Asset, Application Engineering, and Telemetry Teams. Efforts will also work directly with the North, South, and West Subregion technical and commercial teams.
* Facilitate and lead ideation sessions with Central Teams, Subregions, and Commercial organizations
* Tracking progress and reporting on financial productivity benefits
* Achieve the CE Central Team goal of $1 million productivity benefits each year

CORE COMPETENCIES: Strategic Focus & Direction

* Strong analytical and problem-solving skills required
* Ability to recommend alternative solutions and translate complex concepts into simplified and understandable examples
* Influence key partners and lead through influence
* Prior experience coaching and mentoring
* Highly effective relationship management skills, strong interpersonal skills, and working well with all functions
* Excellent written and verbal communication skills
* Partner with IT resources and design solutions with internal and external resources

Personal leadership:

* High energy, desire, and courage to learn new skills and assume broader roles in the organization
* Ability to handle ambiguity: creative and entrepreneurial
* Ability to integrate Lean Six Sigma into company strategies
* Ability to inspire change and work seamlessly across all levels of the organization
* Deliver on commitments: consistent track record of sustainable performance
* Ability to set and lead to very specific objectives
* Performance management: strong planning and organizing skills

Education/qualifications:

* Bachelors in Mechanical or Chemical Engineering
* Black belt or green belt certification is preferred but not required
* Can acquire this when in the position
* Minimum of 1-3 years of experience in chemical or oil and gas operations or technical environment
* Demonstrated Lean Six Sigma deployment experience within operations, engineering, or technical functions and effective training skills
* Demonstrated project management skills
* Ability to communicate with IT resources to design solutions
* Willing to travel up to 10% of the time

At Air Products, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.

Air Products thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.

We are an Equal Opportunity Employer (U.S.) You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.