Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.

Our Wells Fargo Auto team offers integrated financial services solutions designed primarily for the auto dealer community, providing financing and related services to both dealers and consumers nationwide.

Bankruptcy Specialist 1 - Auto

The Bankruptcy Specialist 1 with Wells Fargo Auto is responsible for analyzing account status upon receipt into Bankruptcy department and determining the best course of action to maximize company recovery within established Policy and Procedure. Ensures accounts handled in full compliance with applicable Bankruptcy rules and Company guidelines. Processes all paperwork associated with each case, either manually or electronically. May recommend collateral repossession and/or other outside action. May assign account for outside action. May negotiate with attorneys and/or debtors where permissible. May work directly with court personnel. May work directly with Law Department. May file appropriate documents/forms directly with court. May work on special projects. May provide direction to less experienced staff. Other duties as assigned.

Successful candidate must be flexible to work any shift during the departments hours of operation, which are Monday Friday, 6 am to 5:30 pm. Hours will be set by the manager. Hours/Days may change due to business need.

**Job opening may close sooner depending on candidate volume**

This position is currently working remotely but will be expected to return to the location at a future point in time when Wells Fargo returns to the standard operating model.

Required Qualifications
* 1+ year of experience in one or a combination of the following: financial industry, loss prevention or customer service; or an AA/AS degree or higher; or 2+ years of military service

Desired Qualifications
* 1+ year of bankruptcy experience
* 1+ year of financial industry experience
* Bankruptcy experience
* Ability to identify all resultant trustee transactions to ensure bank compliance
* Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
* Ability to manage a pipeline of work from assignment to completion
* Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
* Customer service focus with the ability to analyze, research, and respond to moderately complex customer or agency issues and complaints
* Knowledge and understanding of bankruptcy investigation
* Knowledge and understanding of bankruptcy reporting
* Knowledge and understanding of bankruptcy, loss control, or foreclosure processes
* Knowledge and understanding of loan servicing, default servicing, or bankruptcy
* Strong analytical skills with high attention to detail and accuracy
* Strong math skills
* Basic Microsoft Office skills
* Good verbal, written, and interpersonal communication skills
* Strong attention to detail and accuracy skills

Other Desired Qualifications
* Knowledge of Wells Fargo Auto systems: Itop, CARS, Dealer Track and ICMP.

Job Expectations
* Willingness to work on-site at stated location on the job opening

Street Address
TX-Irving: 250 E John Carpenter Freeway - Irving, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.