Merchandise Experience Manager
Posted on: 21 Mar 2021
San Bruno, CA
Job Description
What you'll do...
We are seeking a Merchandise Experience Manager professional in our San Bruno, CA office.
Duties: Manage the digital experience roadmap for the merchandising and basket building features on Wal-Marts website. Prepare business cases, assess financial impact, conduct market research, and capture business drivers for projects. Conduct and lead workshops and focus group discussions and liaison with multiple working groups to meet project deadlines. Drive metrics analyses and dashboard tracking tasks to capture real time customer insights. Analyze data and customer behavior patterns to define problems. Create business requirement documents and work closely with Product Teams on creating user stories and acceptance criteria. Author A/B criteria and launch criteria for related projects. This position does not supervise employees.
Minimum education and experience required: Bachelors degree or the equivalent in Business Administration, Engineering (Any), Information Technology, Operations, or related field and 2 years of experience in operations, project management, or related area; OR 4 years of experience in operations, project management, or related area.
Skills required: Experience executing process mapping using Microsoft Visio and LucidChart to optimize operational productivity, forecasting, and budgeting processes. Experience conducting industry research and market and competitor research. Experience assessing market reports and data to develop benchmarks and best practices by utilizing IBIS World, Forrester, Gartner, and Kennedy. Experience utilizing Excel Macros to generate operational metrics and execute financial analyses. Experience developing and delivering project structures, business cases, financial analyses, Service Standards, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) using MS Excel, Pivot Tables, Vlookups, Macros, Adobe Analytics, Tableau, and SQL. Experience coordinating with business and process teams to formalize A/B testing procedures and to launch criteria for feature launches using CX Find and Optimizely. Experience creating methodologies to acquire real time analytics and to execute tagging across multiple customer segmentations and marketing channels using Adobe Analytics. Experience conducting data analysis using Tableau and SQL to provide recommendations based on underlying project data, numbers, and patterns. Experience with quality management and using JIRA to log and triage bugs and maintain the overall project health. Employer will accept any amount of experience for the skills required.
Wal-Mart is an Equal Opportunity Employer.
LI-DNI
Walmart Inc.
Bentonville, AR
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas, the company was founded by Sam Walton in 1962 and incorporated on October 31, 1969. It also owns and operates Sam's Club retail warehouses. As of April 30, 2019, Walmart has 11,368 stores and clubs in 27 countries, operating under 55 different names. The company operates under the name Walmart in the United States and Canada, as Walmart de México y Centroamérica in Mexico and Central America, as Asda in the United Kingdom, as the Seiyu Group in Japan, and as Best Price in India. It has wholly owned operations in Argentina, Chile, Canada, and South Africa. Since August 2018, Walmart only holds a minority stake in Walmart Brasil, with 20% of the company's shares, and private equity firm Advent International holding 80% ownership of the company.
Walmart is the world's largest company by revenue—over US$500 billion, according to Fortune Global 500 list in 2018—as well as the largest private employer in the world with 2.2 million employees. It is a publicly traded family-owned business, as the company is controlled by the Walton family. Sam Walton's heirs own over 50 percent of Walmart through their holding company, Walton Enterprises, and through their individual holdings. Walmart was the largest U.S. grocery retailer in 2019, and 65 percent of Walmart's US$510.329 billion sales came from U.S. operations.
The company was listed on the New York Stock Exchange in 1972. By 1988, Walmart was the most profitable retailer in the U.S., and by October 1989, it had become the largest in terms of revenue. Originally geographically limited to the South and lower Midwest, by the early 1990s, the company had stores from coast to coast: Sam's Club opened in New Jersey in November 1989 and the first California outlet opened in Lancaster in July 1990. A Walmart in York, Pennsylvania opened in October 1990: the first main store in the Northeast.
Walmart's investments outside North America have seen mixed results: its operations and subsidiaries in the United Kingdom, South America, and China are highly successful, whereas its ventures in Germany and South Korea failed.
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IndustrySales/Retail
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No. of Employees2200000
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Website
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Jobs Posted16872
