Softlines Lead
Posted on: 20 Mar 2021
Key Largo, FL
Job Description
Job Description Req/Job ID: 1003202BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Full-time
Job Function: Team Lead
Store ID: 09614: KEY LARGO, FL
Assist management with the training of associates and provide input about associate performance for Customer Service & Sales Associates as well as direct execution of Customer Service & Sales Associate responsibilities such as selling and servicing customers, providing customer assistance and ensuring merchandise replenishment needs are met in order to deliver a positive customer shopping experience. Job Requirements
Ensures customer care and selling are 1 priority
Knows the store, services and location of merchandise. Tours area of responsibility and prioritizes jobs that need to be completed. Assists in identifying and resolving issues
Understands financials for the business including sales, gross margin and waste. Displays strong skill sets in use of the RMU
Makes eye contact, smiles and greets all customers that come within 10 feet. Demonstrates take the customer to the merchandise policy. Assists customers in handling and solving customer needs, issues or complaints
Utilizes available reporting to help maximize sales and reduce shrink
Monitors shrink; takes appropriate action to minimize waste. Follows corporate guidelines relating to MC&C; and known loss merchandise. Demonstrates good use of EAS by applying sensors on designated items and ensuring tags are deactivated as goods are sold
Demonstrates strong skill set in suggestive selling techniques. Uses PA system effectively
Ensures that promotional programs are maintained, signed and replenished for the entire event
Checks discounted clearance merchandise weekly and ensure that items are properly ticketed
Ensures that layouts are set and labeled and unit integrity verified upon completion of layout
Meets or exceeds the daily and hourly sales goals established for the Ladies, Fashion Accessories, and Kids departments
Completes the Counter Detail Program per the weekly schedule
Uses visual merchandising presentation to drive sales and maximize gross margin dollars
Understands the importance of pricing accuracy to prevent waste
Monitors Top 500 List and works with the Assistant Store Manager to prominently display merchandise for maximum sales results
Keeps up to date on product knowledge, trends and seasonality that impacts assortment and merchandising
Assists in training fellow associates and ensures completion of compliance training of all department associates. Uses the 4-Step process to train associates: Tell, Show, Watch and Support
Sets goals for softlines associates and hold team accountable
Gives clear direction on prioritized tasks for softlines associates
Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing
Able read and follow basic and seasonal layouts
Able to merchandise appropriately with low, medium and high inventory levels
Must be 18 years of age or older
Stores
9614
Sears Holdings
Hoffman Estates, IL
Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.
It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.
This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.
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IndustrySales/Retail
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No. of Employees89, 000
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Website
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Jobs Posted4019
