Closing Supervisor
Posted on: 20 Mar 2021
Houston, TX
Job Description
Job Description
REALtech Title LLC is seeking to hire a Closing Supervisor for our joint venture title agencies. We are seeking to hire a dynamic, self-starter who would like to join our growing team and deliver truly exceptional service and commitment to our customers. The ideal candidate is someone who has a positive attitude, takes initiative, works well under pressure, and wants to be part of and leader of a team.
The candidate for this position must be able to work out of the Mount Laurel, NJ or Houston, TX offices.
The Closing Supervisor will have responsibility for the day-to-day performance of the operations team to support of the Companys goals and strategies. Leads decision making on personnel actions. Coordinates efforts among assigned employees responsible for all phases of processing.
Principal Accountabilities:
* Provide leadership and support to the employees, including answering questions regarding files, helping to balance files, answering recording questions, and overseeing training.
* Review and evaluate job performance of each area of processing (i.e. Closing Specialists and Processors).
* Manage employees as appropriate to ensure compliance with company policies and procedures.
* Provide second escalation point for customer and client related issues handle problem calls from customers, agents, etc. and provide solutions.
* Work with REALTechs leadership team to efficiently map processes and systems. Regularly resolve processing issues by maintaining high level of communication and ensuring adherence to all company policies and procedures.
* Conduct research, analysis and development of ad-hoc projects. Work with REALTechs leadership team to continuously develop ideas and plans to improve processes, employee morale, and general office issues.
* Support all recruiting, on-boarding, new hire training efforts for the operation.
* Handle daily supervisory responsibilities, i.e. performance management, employee engagement, employee productivity, recognition.
* Manage all daily processes to ensure operational efficiency and compliance with clients service metrics.
Qualifications:
High School diploma or equivalent required.
Bachelors Degree strongly preferred or an equivalent combination of education, training, and experience that demonstrates the ability to perform the job functions, may be substituted.
Minimum of 2 years of prior supervisory or management experience required.
2 + years of business management experience in the closing/title/real estate industry. Ideal candidate will possess experience with conducting closings, processing, and/or title curative.
Interpersonal Influencing and relationship building.
Excellent planning and organizational skills. Technical/functional knowledge and skills.
Analysis, sound judgment and decision-making abilities.
LI - DS1
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
