Quest Diagnostics

Territory Account Executive - Minneapolis/Saint Paul

Posted on: 20 Mar 2021

New Brighton, MN

Job Description

Job Description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.

In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills. Working across a strong customer base, youll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.

The Territory Account Executive is responsible for managing and growing a book of business in hospital and physician accounts; identifies important stakeholders within the hospital/physician office environment that are decision makers for testing services; provide continuing education to existing customers and manages customer relationships; executes regional and national marketing strategies within the hospital ecosystem to key decision makers; has call point ownership of key hospital and physician accounts in a specified geography.

Responsibilities:

* Drive sales of hospital accounts through targeting prospective markets, accounts and departments to secure the business
* Drive sales in physician accounts through pre-call planning, post- call analysis and consistent follow-up
* Builds relationships at multiple levels within the account, with internal support positions and with operations to maximize efficiency of processes.
* Participate with regional leadership in developing plans for increasing volume and profitability in hospital and physician accounts
* Provide immediate support for less complex issues
* Educate new hospital and physician accounts on all processes and procedures to ensure accurate and timely transactions
* Implements fee increases or price changes
* Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)
* Maintain a breadth of knowledge of all connectivity products (i.e., Care 360, e-orders, e-prescribe)
* Prepare and present proposals and bids to relevant customers in the hospital and physician environment
* Ensure compliance with company policies and government regulations
* Complete all administrative tasks thoroughly and promptly
* Provide overall support and expertise to new & existing accounts
* Increase discretionary business through insurance access
* Partner with and notify Hybrid Service Representative on complex issues or when face-to-face or extensive service is required (if applicable)
* Provide immediate support for less complex issues

Education:

* Bachelors degree in Business, Marketing or Life Sciences

Knowledge:

* Knowledge of Healthcare Industry and general economics of business
* Ability to develop and sustain strong customer relationships; strong planning and organizational skills
* Excellent oral and written communication and presentation skills
* Solid PC skill including Microsoft Software

Experience:

* Five years of experience in medical sales

Special Requirements:

* Candidate must have residency in close proximity of territory.
* A valid drivers license
* A motor vehicle record in good standing
* Must be able to travel to training for extended periods of time (2-3 weeks) in residence

Quest Diagnostics

Secaucus, NJ

Company Overview

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

At a Glance

Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers 
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation.  Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology 
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988 

Recognition

Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers 
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018

Read more about awards and honors.

Read more about our Reputation Honors and Corporate Social Responsibility programs.

Products and Services

Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening 

Read more about products and services.

Operations

Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094  
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S. 
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico 

 

 

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