Job Description
The Franchise Manager serves as the primary point of contact representing the total region portfolio. The Franchise Manager will be accountable for the assigned geographic area. This role will steward the development of the beverage brands of The Coca-Cola Company with primary accountability of growing revenue, volume, share and transactions through:
* Business Plan Stewardship
* Capability Building
* Channel Strategy and Execution
* Commercial/Customer Alignment
* Relationship and Contractual Management
Position Description:
Business Plan Stewardship
* Weekly/monthly performance management stewardship; revenue, volume, share, transaction metrics.
* Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholders.
* Stewards commercial strategy and plans with Franchise owners for local market execution (i.e., Sparking Soft Drink Immediate Consumption recruitment strategy)
* Responsible for collaborating on the contingency plan to deliver Annual Business Plan performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing within Chicago Business Unit.
Capability Building
* Standardizes common approach to capability building based on bottler segmentation
* Assesses local Bottler commercial capabilities against established commercial strategies and objectives using the core measures within the Global Commercial Leadership Diagnostic Analysis Model; identifying gaps and develops action plans to improve capabilities
* Coordinates training/development enables more effective processes, scorecards and business routines to achieve the annual business plan.
Channel Strategy and Execution
* Work with franchise commercial manager to steward the planning process that is in place bi-monthly, ensuring all customer plans are included.
* Be the SME for Large Store, Small Store and FSOP Channel Plans and work with respective Directors and their sales teams at bottler to execute the plan. Participate in all channel planning routines from Atlanta.
* Provides Bottler performance feedback to Franchise Leadership serving as voice of the market
* Monitors market conditions and reports competitive activity to management, Bottler and local associates in order to understand program effectiveness and any implementation barriers.
Commercial/Customer Alignment
* Work with Commercial Manager to support the development of commercial stewardship bi-monthly planning stewardship
* Ensure all National Retail, National Foodservice and Regional (North America Operating Unit call point) customer plans are communicated within planning process to ensure end to end execution.
* Manages discretionary budgets related to North America Operating Unit (NAOU) support for execution in the market as well as Cold Drink Equipment
Relationship and Agreements
* Understands bottling contract and National Supply Chain agreements
* Ensure connection to CCT leads from bottler for all governance stewardship
* Understand governance agreement and how governance routines work
* Lead RCLB meeting when in Chicago (Region Customer Leadership Board)
Position Requirements and Qualifications:
EDUCATION:
Minimum Required: Bachelors Degree
Preferred Level: MBA
EXPERIENCE:
Minimum Required: 5 10 years related experience
SKILLS:
Minimum Required:
* Annual Business Planning
* Forecasting
* Customer and Distributor Management
Franchise Capabilities: Gaining Alignment, Collaborating for Value, Influencing Key Stakeholders, Shared Metrics
Commercial Capabilities: Picture of Success, Performance Scorecard
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to whats possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
Atlanta, GA
The Coca-Cola Company is an American multinational corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Stith Pemberton in Atlanta, Georgia. The Coca-Cola formula and brand were fully bought with US$2,300 in 1889 by Asa Griggs Candler, who incorporated The Coca-Cola Company in Atlanta in 1892.
The company—headquartered in Atlanta, Georgia, but incorporated in Wilmington, Delaware, has operated a franchised distribution system since 1889: the Company only produces syrup concentrate, which is then sold to various bottlers throughout the world who hold exclusive territories. The company owns its anchor bottler in North America, Coca-Cola Refreshments. The company's stock is listed on the NYSE and is part of DJIA, the S&P 500 index, the Russell 1000 Index, and the Russell 1000 Growth Stock Index. Muhtar Kent serves as chairman of the company with James Quincey as president and chief executive officer.