PwC

Field Service & Mobility Senior Associate

Posted on: 19 Mar 2021

Boston, MA

Job Description

A career in our Energy Resources and Utilities Enabling Technologies practice, within Industry and Functional Apps services, will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients user experience. Our team helps clients transform their business through enabling technologies across marketing, finance and operations in the functional areas such as Maximo and PowerPlant.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Use feedback and reflection to develop self awareness, personal strengths and address development areas.
* Delegate to others to provide stretch opportunities, coaching them to deliver results.
* Demonstrate critical thinking and the ability to bring order to unstructured problems.
* Use a broad range of tools and techniques to extract insights from current industry or sector trends.
* Review your work and that of others for quality, accuracy and relevance.
* Know how and when to use tools available for a given situation and can explain the reasons for this choice.
* Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
* Use straightforward communication, in a structured way, when influencing and connecting with others.
* Able to read situations and modify behavior to build quality relationships.
* Uphold the firm's code of ethics and business conduct.

Our Field Service Mobility consultants help clients identify and execute against their enterprise resource planning needs using various mobile technologies including ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning, technology. This high performing team helps clients use Oracle offerings and/or industry specific solutions to solve our clients business problems in the areas of work and resource management.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
3 year(s)

Preferred Qualifications:

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success leading efforts in consulting, designing, and implementing mobility solutions , including the following:

- Participating in the improvement of business processes, including leveraging leading mobility solution including ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning;

-Understanding the common issues facing PwC's clients in the Power and Utilities Sector;

-Understanding the common issues facing PwC's clients of all Industries and Sectors;

- Demonstrating proven extensive knowledge and success as a team leader;

- Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;

- Answering questions and providing direction to less-experienced staff; and,

- Coaching staff including providing timely meaningful written and verbal feedback.

Demonstrates thorough abilities and/or a proven record of success in one or more of the following Mobile Solutions (ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning) application modules doing functional configuration and/or technical development, including:

- Designing, implementing and supporting business processes in a above mentioned Mobile system environment;

- Identifying and addressing client needs;

- Building, maintaining, and utilizing networks of client relationships and community involvement;

- Communicating value propositions;

- Managing resource requirements, project workflow, budgets, billing and collections;

- Preparing and/or coordinating complex written and verbal materials;

- Communicating with the client in an organized and knowledgeable manner;

- Delivering clear requests for information;

- Demonstrating flexibility in prioritizing and completing tasks;

- Communicating potential conflicts to a supervisor;

- Understanding personal and team roles;

- Contributing to a positive working environment by building solid relationships with team members;

- Proactively seeking guidance, clarification and feedback; and,

- Providing guidance, clarification and feedback to less-experienced staff.

PwC

New York, New York

PricewaterhouseCoopers LLP offers auditing, accounting, and assurance services. The firm provides IFRS reporting, valuation, human resources, accounting advisory, and forensic services. It offers business compliance, internal audit, IT and project assurance, global tax, tax accounting, economics and statistics, and transfer pricing services.

The firm also provides consulting services for analytics, finance, operations, risk management, benchmarking, and security. It caters to automotive, hospitality and leisure, entertainment and media, technology, financial services, real estate, transportation and logistics, and retail sectors.

The firm was formerly known as Price, Waterhouse & Co. and changed its name to PricewaterhouseCoopers LLP in 1998. PricewaterhouseCoopers LLP was founded in 1849 and is based in New York, New York. PricewaterhouseCoopers LLP operates as a subsidiary of PricewaterhouseCoopers International Limited.

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