Nordstrom

Customer Service Representative Westfarms

Posted on: 19 Mar 2021

Farmington, CT

Job Description

Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life

* Assist customers with a variety of transactions through a seamless and friendly experience
* Demonstrate expertise in all technologies used in the store environment
* Inspire trust, teamwork and positive team relationships
* Defuse customer situations and provide resolution in a timely and effective manner
* Ensure the security and privacy of customer information through education, compliance and resolution of issues
* Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
* The hours and schedule for this position will vary by week depending on business needs

You own this if you have

* The ability to effectively build relationships with your customers, peers and leadership
* Proficiency in multiple operating systems such as MS Windows, iOS and Android
* Clear, effective communication with strong interpersonal skills
* The ability to prioritize multiple tasks in a fast paced environment
* Accountability, initiative and a high level of ownership
* The ability to work a flexible schedule based on department needs

Weve got you covered

Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com//contact-us/privacy

2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom

Seattle, WA

Nordstrom, Inc., a fashion retailer, provides apparel, shoes, cosmetics, and accessories for women, men, young adults, and children. It offers a range of brand name and private label merchandise through various channels, such as Nordstrom branded full-line stores and online store at Nordstrom.com; Nordstrom Rack stores; Nordstromrack.com and HauteLook; Jeffrey boutiques; clearance stores that operate under the Last Chance name; Trunk Club clubhouses and TrunkClub.com; and Nordstrom Locals. As of May 1, 2019, the company operated 379 stores in 40 states, including 119 full-line stores in the United States, Canada, and Puerto Rico; 246 Nordstrom Rack stores; 3 Jeffrey boutiques; 2 clearance stores; 6 Trunk Club clubhouses; and 3 Nordstrom Local service concepts. Nordstrom, Inc. was founded in 1901 and is headquartered in Seattle, Washington

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