Job Description

If youre passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwides Information Technology team could be the place for you!

As an experienced macOS engineer, your primary mission is to develop and integrate inspiring Personal Computing products that directly contribute to Nationwide's mission. You will tap into your high-performance creativity and your experience in system design and administration to deliver high quality products.

You will serve as the lead engineer for the macOS product in the Personal Computing product delivery value stream, developing and integrating solutions to solve complex organizational challenges.

This role is a technology engineer within the Physical PC and Desktop product team which develops and integrates Windows, Mac, Linux, and Chromebook desktops. Our vision is to provide computing platforms that are intuitive and delight our 30,000+ users.

Desirable strengths and capabilities include;

* BS/BA degree or equivalent experience
* Strong problem-solving and critical thinking skills
* Significant experience with one of the following: Jamf Pro, Microsoft Intune
* Experience with one of the following endpoint security platforms is highly desired: Crowdstrike, McAfee, iBoss, Pulse Secure
* Experience with SSO (Single Sign On), SAML (Security Assertion Markup Language), is highly desired
* A general understanding of hybrid cloud hosting and connectivity strategies
* Experience with integration-focused product ecosystems
* Knowledge of application virtualization technologies such as Citrix ADC (Application Delivery Controller)
* Software Development Experience in Python, Java, C, C++, Go, .NET, Windows scripting and automation
* Understanding of agile software development philosophies
* Understanding of or experience with version control software such as GitHub

Compensation Grade: G4

Job Description Summary

If youre passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwides architectural standards, technology roadmaps, industry trends and business requirements. Youll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. Youll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities:

* Collaborates with Technology Architecture professionals to develop technology product roadmaps.
* Designs and implements standard builds/templates for all technology platforms.
* Drives product improvements through optimization, enhancements and the implementation of new features and functions.
* Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.
* Conducts proof of concept labs for enhancements, new solutions and competitive bake-offs.
* Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification.
* Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.
* Collaborates with vendors to help drive design innovation in product enhancements and improvements.
* Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
* Provides complex production support for all technology platforms.
* Provides oversight for technical labs and development environments.

May perform other duties as assigned.

Reporting Relationships: Reports to AVP, Director or Manager Technology Engineering Manager/Technology Product Manager.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs. Experience with multiple technologies and within one or more domains. Experience with automation of deployment of solution configurations. Experience in training/guiding less experienced staff. Experience with solutions: IaaS, PaaS, SaaS and package solutions.

Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting needed. Insurance/financial services industry knowledge a plus.

Staffing exceptions to the above must be approved by the Vice President and Human Resources.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Some travel maybe required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Evaluation Activity: KLG 4/2020