Job Description

Job Description

Company Name: The Little Clinic
Position Type: Seasonal/Temporary
FLSA Status: 85L1
Position Summary
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care Technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

* Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
* Conduct biometric screenings
* Prepare and administer injections and immunizations prescribed by the provider on duty
* Assist with cerumen removal and nebulizer therapy procedures as ordered by the provider on duty
* Greet any customers or potential patients while in the front area or near the clinic
* Answer questions, following HIPAA guidelines while in the front area; consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
* Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
* Complete patient registration process per outlined best practice, which includes, but is not limited to, scanning insurance, government issued ID, obtaining consent forms collecting payment and outstanding balances
* Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
* Scanning all appropriate documents or alert the provider if they need to complete the scanning
* Escort patients to the exam room. Collect and document patient's chief complaint, medical and medication history in the EHR
* Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
* Continue to process the patients in the waiting following appropriate clinic flow
* Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
* Answer phones, responds to questions, complete call backs (including lab reviews) and return calls as necessary
* Clean and organize the clinic space daily. Including but not limited to: taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
* Participate in and prepare for off-site events as needed
* Put together weekly order for supplies for provider's approval
* Prepare packages, laboratory specimens, and mail for shipping
* If a float: Travel to designated clinics within a specified geographic area
* Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

* High School Diploma or GED
* Valid licensed practical nurse (LPN) licensure, BLS Certification
* Any experience as LPN or similar role
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent administrative, communication, and organizational skill with high attention to detail
* Basic computer skills
* Excellent customer service, organizational, and task-management skills
* Ability to work cooperatively in a fast-paced, team-based environment

Desired Previous Experience/Education

* Any previous experience in retail, customer service, or healthcare
* Knowledge of infection control practices

Education Level: Trade School Required
Required Certifications/Licenses: Other
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Any

States: Ohio
Keywords:

The Little Clinic Jobs: At The Little Clinic our locations are staffed by board-certified nurse practitioners or physician assistants and patient care technicians to provide high-quality, convenient healthcare at an affordable price. The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic nurse practitioners and physician assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. Were growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Fairfield || 560 Wessel Dr. || 45014 || The Little Clinic || None || Health Care (The Little Clinic); The Little Clinic || Seasonal/Temporary || Non-Exempt || Full-Time || Other