Job Description

About JLL

Were JLLa leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. Thats why were committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential.

Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If youre a leader of any level or experience and this job description resonates with you, lets talk.

What this job involves: This position is responsible for: data entry and management of work orders within the CMMS; scheduling of preventive maintenance, corrective maintenance, and general maintenance requests; reviewing and prioritizing work orders. This opportunity will support the Facilities Operations at our client, a healthcare company.

Responsibilities:

* A thorough knowledge of maintenance activities and expertise in computerized maintenance management systems (CMMS), specifically inventory management/control and preventive maintenance scheduling
* Ability to prioritize, schedule, and logistically support multiple projects in a fast-paced environment with tight deadlines
* Receive and process incoming work orders from the CMMS
* Assess the scope of work and accurately determine what trade specific technician the work order should be assigned to
* Receive and interpret technician feedback on work orders to determine how to advance work through to completion
* Verify work order information for correctness, checking it against previously obtained information as required
* Ensure data integrity of all work order information
* Create weekly schedules for multiple trade specific crews using Assignment Manager within the CMMS
* Balance monthly preventive maintenance workload to labor availability
* Prioritize and schedule all other maintenance requests based on clients needs
* Facilitate weekly Planning and Scheduling meeting with maintenance team and managers
* Work with Ops Manager to build a calendar for work requiring shutdowns, seasonal work
* Create and run reports tracking work order status, material, etc.
* Support work order completion and closeout to meet monthly metrics/SLAs
* Dispatch emergency work requests
* Main point of contact for work requests from the Service Center and route work orders accordingly
* Providing training to the Facilities team so that each tech understands and is able to utilize the tool
* Interacting with other similar roles in the network to share best practices, lessons learned, and even plan and setup central network parts storage where value-added
* Update the Facilities trackers and platforms for permits, licenses, certifications required for building operations.
* Create reports for the FM and maintain visual management charts dealing with: PM completion, budget performance, downtime, labor tracking, and others
* Own the organizing and maintaining work requests and associated files required for compliance review
* Promote and conduct good housekeeping practices
* Ensure and drive best practices standardization across all Facilities departments at all sites

Sound like you?

Qualifications:

* Associates Degree preferred.
* Proficient in Microsoft Office including Excel and Access
* Experience with a CMMS required, preferably Maximo, Nuvolo
* Prior scheduling experience
* Familiarity with facilities maintenance and operations
* Understanding of maintenance trades, common repairs, parts, and services
* Client service-oriented attitude
* Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
* Desire to help build a PM & material process in a dynamic, fast-growing environment
* Excellent verbal and written communication skills to sustain superior customer and team
* interaction
* Strong organizational and prioritization skills
* Ability to plan and manage work under minimal supervision

What you can expect from us

We succeed togetheracross the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL.

Apply today!

Apply quoting reference 135972 at jll.com/careers.

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JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.