Job Description

Description

SHIFT: No Weekends
SCHEDULE: Full-time

Sarah Cannon is the research arm of HCAs global cancer enterprise. Focused on advancing therapies for patients, it is one of the worlds leading clinical research organizations conducting community-based clinical trials in oncology, cardiology and orthopedics through affiliations with a network of more than 1,000 physicians across the United States and United Kingdom.

We believe our success is dependent on a healthy work environment where staff members are the core of advancing therapies for patients and accelerating drug development. We apply the same compassion and commitment we have for our patients to our co-workers and colleagues and promote an entrepreneurial culture.

Benefits:

* Tuition Reimbursement/Assistance Program
* Student Loan Repayment
* Paid Personal Leave
* 401k (100% annual match 3%-9% of pay based on years of service)
* Identity Theft Protection discounts
* Auto, Home, and Life Insurance options
* Adoption Assistance
* Employee Stock Purchase Program (ESPP)

As the Clinical Systems Coordinator, you serve as the first point of contact for the Business during functionality use of research operational systems and facilitate system problem resolution with IT. You are responsible for supporting the business in the use of various aspects of functionality of the StudyCentral platform and the associated operational systems used within the organization. You are responsible for understanding the StudyCentral functionality relating to specific user personas and translating that to support services. You will work with the Clinical Business Analysts in the requirement-defining process and product/functionality launch plans and will assist in the development of user training materials and deployment of user training, and the development and management of super user teams.

* You will develop Super User proficiency in clinical operations functionality of StudyCentral from the perspectives of all Sarah Cannon supported lines of business
* You will serve as first Point-of-Contact for the operations systems for persona access management of StudyCentral, working directly with IT Product Support Analysts
* You will aid Clinical Business Analysts with business requirement gathering and workflow mapping, providing project management support for system-related needs
* You will initiate evaluation intake process for system change ideas and projects
* You will participate in user acceptance testing for systems utilized by clinical operations and/or support groups
* You will assist with the design and delivery of role-based training on the use of StudyCentral
* You will Develop and deploy a network of super users within the business units relating to the applicable StudyCentral user personas
* You will provide coaching, technical support and input to system needs of users
* You will faciltiate communication with key IT members for clinical system problem resolution
* You will ensures clinical systems are being used consistently to accomplish project deliverables, operational objectives, and organization goals
* You will assess organizational research processes supported by the StudyCentral IT environment, identifies opportunities for ongoing process improvements and enhancements to StudyCentral capabilities
* You will track and report development progress to Leadership, identify delays and roadmap impact

Qualifications

You should have for this position:

* An Associate Degree, Bachelor Degree is preferred.
* Knowledge of research operations and support services, and ability to acquire necessary knowledge for understanding the StudyCentral platform and supporting users across various business units.
* Interest in and proclivity for operationalizing IT solutions
* Sophisticated problem-solving skills
* The ability to be highly organized
* The ability to be flexible and adaptable
* Experience in small team dynamics

Do you want to be a part of a team working together to fight cancer?

We are so excited to speak with you about this phenomenal opportunity. Apply to hear more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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