HCA Healthcare

Dispatch Operator

Posted on: 18 Mar 2021

Asheville, NC

Job Description

Overview

Job Summary: Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, public address systems, and internal radio communications. Primary focus of the job is to respond quickly and courteously to all incoming calls, route these calls to the proper extension, and properly respond to procedures for emergency codes. Internal communications includes, but not limited to, the following departments: Maintenance, Shuttle, after hour Courier, Valet and Material Management services.Dispatch Operators also monitors CCTV and alarms (including medical gas alarms) for all of Mission Hospital and identified off Site facilities. Dispatch Operators will provide work orders for all maintenance and access requests and provide quick access restriction services for Mission Hospital.

Required Education: High School Diploma

Preferred Education: None

Required License: The following must be completed within six months of employment:1. Certification in Verbal Defense and Influence (VDI)

Preferred License: AAPCO Certification

Required Experience: One year experience on Microsoft Windows and completion of Windows Competency testing

Preferred Experience: Other courses and certifications that would promote job performance



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HCA Healthcare

Nashville, TN

HCA Healthcare, Inc., through its subsidiaries, provides health care services. The company operates general, acute care hospitals that offer medical and surgical services, including inpatient care, intensive care, cardiac care, diagnostic, and emergency services; and outpatient services, such as outpatient surgery, laboratory, radiology, respiratory therapy, cardiology, and physical therapy services. It also operates psychiatric hospitals, which provide therapeutic programs comprising child, adolescent and adult psychiatric care, and adolescent and adult alcohol and drug abuse treatment and counseling.

In addition, the company operates outpatient health care facilities consisting of freestanding ambulatory surgery centers, freestanding emergency care facilities, urgent care facilities, walk-in clinics, diagnostic and imaging centers, rehabilitation and physical therapy centers, radiation and oncology therapy centers, physician practices, and various other facilities. As of December 31, 2018, it owned and operated 179 hospitals and 123 freestanding surgery centers located in 20 states and the United Kingdom. The company was formerly known as HCA Holdings, Inc. HCA Healthcare, Inc. was founded in 1968 and is headquartered in Nashville, Tennessee.