Citibank

Risk and Control Quality Assurance Group Lead, Financial Services, SVP

Posted on: 18 Mar 2021

Tampa, FL

Job Description

The Treasury Quality Assurance Lead is a key position responsible for leadership and oversight of a quality control program for the following Treasury Reports FR2052a, Consolidated LCR ILST, S2/TLST and RLAP. This includes but is not limited to, overseeing an independent quality control program and leading a global Quality Assurance team to provide ongoing assurance that liquidity report procedures effectively ensure key risk reports are reliable, accurate and timely. Given the daily nature and importance of liquidity reporting, this is a key role and will operate independently from the teams which carry out the production and analytical processes for liquidity reporting. The incumbent will report to the FRSS Risk and Control Global Lead and will directly manage a team of Quality Assurance professionals in the execution of robust quality assurance measurement programs. Additional duties as follows:

* Responsible for the end-to-end Treasury Quality Assurance Management strategy, framework, tools and governance for daily quality assurance of liquidity reports.

* Full management responsibilities for a high performing team of QA Analysts with the required leadership, influence and analytical skills (hire, train, manage, oversee, etc.)

* Plan, manage and oversee the quality assurance measurement programs tailored to identify daily reporting issues and associated controls. Ensure meaningful metrics i.e. heat maps, dashboards, Senior Management packages, monitoring are delivered timely and effectively capture the Quality Assurance testing results, etc.

* Ensure sampling methodology is used to determine reporting and related control processes that will be subject to the quality control reviews.

* Responsible for refining testing criteria and ensuring reporting is aligned to the Treasury Reporting processes and controls. Testing will be conducted on a continuous basis and will be highly controlled with required monthly and quarterly testing results reporting. Reporting will be provided to Senior members of Treasury, Internal Audit, Operations Risk Management, Liquidity Risk Management and FRSS.

* Escalate failed controls and ensure root cause analysis are performed timely.

* Evaluate exposure of control deficiencies and ensure effective and timely control remediation plans are established (i.e. Corrective Action Plans, etc.)

* Prepare clear, concise and accurate documentation, reports of work performed and other written materials; read, interpret, explain and apply critical thinking.

* Engage with senior management to report, escalate issues and review/present exceptions on a monthly basis in partnership with the FRSS Reporting Operations Managers, Global Process Stakeholder Managers (GPSM), FRSS Center Heads and Treasury GLM head.

* Ensure departmental processes and procedures are implemented and kept current.

* Ensure sufficient time zone coverage across North America, Costa Rica, Mumbai and Manila to facilitate ongoing interaction between the quality control and production teams.

Qualifications

The successful candidate will utilize an extensive, multi-disciplinary knowledge of quality assurance and control concepts to implement a comprehensive Treasury quality assurance program. To qualify for this position, you must be a senior individual with a proven track record and have experience within the financial services industry and the following:

* Incumbent should have 10+ years of experience within the financial industry with quality control or assurance background preferred.

* BS Business, Finance, or Risk degree required

* Management experience with proficiency in building teams.

* Proficient in risk and control analysis and audit concepts and skilled at analyzing root causes of problems and anticipating emerging issues.

* Possess the ability to look at the big picture and is well versed in a no surprise culture to be able to proactively engage stakeholders to mitigate risk.

* Ability to develop and produce monthly metrics and identify trends and themes from high volume information sources and synthesize reports for easy consumption of senior managers.

* Ability to establish and meet strict deadlines.

* Experience in working with a variety of financial platforms, good technical expertise; ability to manage a complex portfolio in a dynamic and changing environment.

* Excellent organizational skills; strong vocal leadership; ability to drive strategic change and possess superb problem solving skills.

* Project/Program management experience a plus

* Demonstrate executive presence and organizational savvy.

* Demonstrate facilitation, and partnering skills.

* Candidate should be analytical, flexible, team-oriented, have good interpersonal, communication, and leadership skills with strong attention to detail and ability to multi-task.

* This individual must be an articulate and effective communicator, both written and verbal. Candidates must have effective persuasion skills, the ability to work effectively at the highest levels of the organization, and display influencing skills.

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Job Family Group:

Finance

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Job Family:

Process Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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Citibank

New York, New York

Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions in North America, Latin America, Asia, Europe, the Middle East, and Africa. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services.

It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. The ICG segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate and consumer loans, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2018, it operated 2,410 branches in the United States, Mexico, and Asia. Citigroup Inc. was founded in 1812 and is headquartered in New York, New York.

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