Kroger

Furniture Lead Clerk

Posted on: 18 Mar 2021

Redmond, WA

Job Description

Position Summary:

Direct all functions and activities of a specific Home section to achieve established sales and goals and provide exceptional customer service. Contribute to the financial interests of the store by growing sales, enhancing margin, controlling expenses, and reducing shrink within the section. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
Provide customer service by answering customer questions and assisting them with their Home Décor and Furniture needs
Assist customers in Furniture Delivery and Special Orders
Respond to customer requests, comments/complaints
Merchandise product in compliance with all corporate/divisional merchandising and operational standards, including recovery, fixture usage/maintenance, ticketing/tagging, and signing
Implement weekly Merchandise Specialist Notes, Period Planner, seasonal merchandising plans, sales event bulletins, and planograms/composites
Plan department ads/store events; verify ads are in stock
Order merchandise and supplies for the department and control department inventory levels; maintain ordering system integrity
Maintain department facilities
Review daily sales
Communicate store department needs to buying and merchandise staff
Manage scan audits and file maintenance exceptions
Assist in the inventory process
Complete written distribution center returns/weekly recap, and Returns to Supplier
Write Intersection Transfers
Maintain compliance with shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork

· Maintain compliance to all safety guidelines and standards

Promote and follow Company initiatives
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

High school diploma or general education degree (GED), plus a minimum of six months Fred Meyer experience and one-two years related retail experience; or combination of relevant education and experience
Minimum 18 years of age
Ability to pass drug test
Ability to work in a fast-paced environment
Ability to work weekends/evenings on a regular basis, holidays and overtime as needed
Ability to travel independently on an occasional basis
Maintain confidentiality
Accuracy/attention to detail
Ability to organize/prioritize tasks/projects
Familiarity with industry/technical terms/processes
Ability to work within set time frames/fixed deadlines
Fred Meyer lift truck certification/license
Valid driver's license

Desired Previous Job Experience

Knowledge of Fred Meyer policies, procedures, and organizational structure
Proficiency with current Company email and Report Management and Distribution System (RMDS)
Prior Furniture selling experience ideal

Kroger

Cincinnati, OH

The Kroger Co. operates as a retailer in the United States. The company operates supermarkets, multi-department stores, marketplace stores, and price impact warehouse stores. Its combination food and drug stores offer natural food and organic sections, pharmacies, general merchandise, pet centers, fresh seafood, and organic produce; and multi-department stores provide apparel, home fashion and furnishings, outdoor living, electronics, automotive products, and toys.

The company’s marketplace stores offer full-service grocery, pharmacy, health and beauty care departments, and perishable goods, as well as general merchandise, including apparel, home goods, and toys; and price impact warehouse stores provides grocery, and health and beauty care items, as well as meat, dairy, baked goods, and fresh produce items.

It also manufactures and processes food products for sale in its supermarkets; and sells fuel through 1,537 fuel centers. As of March 7, 2019, the company operated 2,764 retail food stores under various banner names, as well as an online retail store. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.