Job Description

Part Time Advisor Assistant

Houston, TX

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

AIG Retirement Services is in the business of helping people achieve a secure and fulfilling retirement. We support our customers in reaching their financial goals, providing them the freedom and peace of mind to enjoy their retirement years. We call this being FutureFIT. This approach helps our customers take control of their financial wellness, helping millions of people plan and save for their goals. With the combined strength and wealth of products of AIG Retirement Services and member companies, you can apply your financial planning skills to make a real difference in the lives of people who need your help.

About the role

As a Part Time Advisor Assistant you will be responsible for:

* Generate energy, excitement, and passion around AIG products! You are aware and have a deep understanding that AIG provides a customer service experience to our customers that is industry leading
* Provide administrative support to an AIG Retirement Services financial professional
* Monitor and manage financial professionals calendar and client leads
* Provide loyalty-building service to clients by answering incoming phone calls/requests/emails
* Assist with processing paperwork and client mailings
* Effectively communicate policy information and company procedures to all clients
* Performing other office tasks such as copying, taking messages, distributing mail items, etc.
* This position will neither perform selling duties, nor advise clients

What we are looking for

* Advisor assistants that are action oriented, high energy, personable, empathetic, and have a genuine desire to help our clients
* Excellent communication skills, both oral and written
* Must have a high degree of confidentiality with all client interactions and documents
* Must possess strong organizational skills
* Proficient with MS Office and strong professional typing skills required
* Bachelors degree preferred; HS Diploma or GED required
* 2 years of customer service or administrative experience preferred
* No securities licensing required
* Hours: 12 hours per week
* Office Location: 2777 Allen Parkway, Houston, TX

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

Functional Area:

TH - Other

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company