Location:
Las Vegas, Nevada
PRIMARY PURPOSE:
It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt tableside service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Greet guest in a positive, friendly manner, making them feel welcome
* Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
* Describe food upon placement on the table, answering questions pertaining to the dishes
* Describe menu features as needed (include changes and additions)
* Communicate with expeditor to ensure delivery of food to the correct table and position
* Perform assigned open and closing side-work
* Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
* Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
* Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
* Knowledgeable of food and menu preparation
* Ability to multi-task and work well in a fast paced, team-oriented environment
* Effective listening abilities with strong judgment skills
* Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
* Work varied shifts, to include weekends and holidays
PREFERRED:
* High school diploma or equivalent
* Six (6) months experience in a high volume dining restaurant as a Food Runner or Server
* Fine dining and three meal restaurant experience
* Experience working in a similar resort setting
Las Vegas, NV
MGM Resorts International, through its subsidiaries, owns and operates integrated casino, hotel, and entertainment resorts in the United States and Macau. The company operates through three segments: Las Vegas Strip Resorts, Regional Operations, and MGM China. Its casino resorts offer gaming, hotel, convention, dining, entertainment, retail, and other resort amenities. The company’s casino operations include slots, table games, and race and sports book wagering. As of February 27, 2019, its portfolio consisted of 29 hotel and destination gaming offerings.
The company also owns and operates Shadow Creek golf course, Primm Valley Golf Club, and Fallen Oak golf course. Its customers include premium gaming customers; leisure and wholesale travel customers; business travelers; and group customers, including conventions, trade associations, and small meetings.
The company was formerly known as MGM MIRAGE and changed its name to MGM Resorts International in June 2010. MGM Resorts International was founded in 1986 and is based in Las Vegas, Nevada.