Job Description

Senior Manager, Healthcare Administration

Apply NowApply Later Job ID 772696BR Location Lake Buena Vista, Florida, United States Business The Walt Disney Company (Corporate) Date posted Mar. 10, 2021

Job Summary:

The Sr. Manager, Healthcare Administration is responsible for supporting the Central Florida hospital contract(s) healthcare program(s) covering the quality, customer delivery, and compliance based on regular evaluation of program effectiveness and the evaluation of external markets and benchmark data of competitors. In addition to Central Florida hospital strategy and program development activities, this position also oversees the departments use of population health/healthcare data, analytics and insights to support the evaluation of program and vendor performance for both Enterprise and Segment use in decision making. This role will also support labor negotiations with respect to healthcare strategy and data.

Responsibilities:

* Identifies key areas of opportunity aligned with Companys strategic focus for potential modifications to the Central Florida Hospital contract(s).
* Guides internal staff or external consultants conducting regular analyses of workforce demographics, industry trends, benefits program utilization and financial trends, health care plan claims, health risk profile data to evaluate the effectiveness of existing Central Florida Hospital contract(s). Guides internal staff or external consultants conducting regular benchmarking of benefits program designs and cost sharing to evaluate and recommend changes.
* Ensures hospital contracts & relationship/programs are designed to meet the Companys strategic business and HR objectives.
* Responsible for administration of Central Florida hospital contract(s).
* Leads an inclusive and collaborative relationship with hospitals to ensure quality, customer service, and health plan compliance. May include collaboration for developing new processes and programs with hospitals and changes to existing programs using the benchmarking and analytic work product to inform stakeholders of the strategic objectives, alternative designs or processes, and recommended approaches. Leads or supervises a smaller working team, develops the program designs and associated financial costs or savings, impact on participant enrollment or utilization, and ability to achieve strategic objectives.
* Ensures benefits program recommendations are successful in receiving approval in accordance with Companys governance requirements as well as inclusive/collaborative working environment.
* Responsible for reports used by Enterprise Benefits management to obtain IAC and TWDC/Segment leadership approval of benefits program changes.
* Prepares or supervises internal staff or external consultants in the preparation of reports, data or financial analyses, or other information that is used in creating PowerPoint decks for meetings with the Investment and Administrative Committee, or with senior TWDC and Segment leaders to inform and obtain their approval for recommended changes to the Companys benefits programs.
* Ensures the successful implementation of new benefits programs or program changes that will serve the strategic business and HR objectives.
* Responsible for project management on benefits program additions or modifications.
* Leads the planning, staffing and execution of small- to mid-size projects related to the introduction of a new program or vendor relationship, or the modification of an existing program or change of vendors, including the scope and design of the program, development of RFI/RFP documentation, performance guarantees and others contractual terms for agreements. On certain large projects (such as the TWDC Health Care Initiative), leads specified workstreams and serves as project manager on the planning, staffing and execution of the overall project. This generally involves daily meetings or calls with project members, external consultants and vendors and Enterprise Benefits management.
* Maintains sophisticated and flexible analytic capabilities for approaching multiple needs of specific projects or ongoing benefits program review.
* Responsible for integrated health, wellness and productivity data warehouse.
* Manages integrated database(s) and serves or supervises internal staff in serving as power user(s) of sophisticated analytical decision making tools that support evaluation of benefits program and vendor effectiveness. Directs data warehouse vendor on scope and frequency of the analytics, the design and frequency of the reports, and any special reports needed for a project or business unit request. Incorporates reports for communicating program and vendor performance to internal staff, Segment/functional stakeholders or Enterprise Benefits management.

Basic Qualifications:

* Minimum 5 years of Benefits or related HR experience, focusing on data analytics and health/wellness planning, preferably with a large corporate employer or consulting firm
* High level experience working with benefits programs (such as required of benefit consultants), with emphasis on health care and wellness programs
* Position requires a high level of skill with database management software as well as Excel, PowerPoint and various project management software.
* Detail oriented, strong business acumen and extremely high work ethic
* Expertise with information systems and databases; Tableau, Access, Excel, Microsoft Project, SAP, Ingenix (Optum)
* Advanced project management skills are required
* Functions well independently
* Demonstrated ability to work effectively in decentralized matrix organization with colleagues at various levels
* Understanding of financial aspects of benefits programs
* Excellent verbal and written communication skills
* Analytical/problem solver
* Customer-focused and solutions oriented
* Successful working in a matrix environment and multiple levels of decision making
* High energy, self-starter accustomed to adapting to multiple changing priorities

Required Education

Bachelors degree required

Preferred Education

* Masters degree (MBA, MA, MPH)
* Field study of insurance, risk management, actuarial science, data science/analytics with exposure to basic underwriting principles preferred
* CEBS or other healthcare/benefits professional course work recommended

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Companys powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, youll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Human Resources Strategies and Services, LLC, which is part of a business segment we call The Walt Disney Company (Corporate).

Disney Human Resources Strategies and Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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