Job Description

Join Our Community of Food People!

Leads all functions of the Dry Goods Departments as assigned by Store Management. Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service. The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEFSTORE.

Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned perishable areas. Complete all daily orders from the Division and Direct Store Delivery (DSD) vendors.

Responsible for maintaining perishable quality in accordance with all company and legal standards. Maximize departmental sales by driving superior customer service, freshness, and instocks. Ensure the daily cull is executed a minimum of 3 times per day. Train and develop staff to execute the same standards.

Ensure appealing presentation, and that freshness and pricing standards are maintained in assigned perishable areas.

Utilize computer programs such as Microsoft Word and Excel, and proprietary software including RTI and Flashprint as needed.

Maintain an atmosphere of superior customer service focusing on the companys mandate: great food, great food people and making it easy.

Assist with food demonstrations including preparation and set-up of in-store demonstrations, distribution of samples of product, and suggestive selling.

Open and close the CHEFSTORE in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.

Promote our cultural beliefs of Second to None, Team Up, Talk Straight, and Walk the Talk.

Maintain the cleanliness of the store by removing any debris from the shelves and floors.

Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times. Notify store management of any safety issues in the store, correct if possible.

Responsible for other duties and responsibilities as assigned or required by Store Management.

RELATIONSHIPS

Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.

External: The incumbent is required to interact with all customers and service providers.

SUPERVISION

The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to provide work direction to other employees.

QUALIFICATIONS

Education/Training: High School diploma or equivalent required.

Related Experience: Three (3) years experience in a retail selling or customer service. Supervisory or Lead experience preferred. Must have (2) years experience working in perishables. Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends. Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email and internet software.
Knowledge/Skills/Abilities: Must have the desire and the ability to deliver exceptional customer service. Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions. Must demonstrate good common sense and the ability to think logically through all situations. Must possess the ability to build professional relationships with the client base. Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen. Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to roll up their sleeves and provide whatever is required to offer the customer fast, easy and efficient service.

PHYSICAL JOB REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will need to speak, hear, see, sit, or stand as needed. The incumbent will be required to perform computer keyboarding activities. The position will require walking primarily on a level surface for periodic periods throughout the day. The position will also require reaching above shoulder heights, below the waist, or lifting items as required for products, filing documents or storing materials throughout the work day. The position requirements may also include lifting items that weigh up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.