Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

As part of the Enterprise Authentication Platform Team, this person will lead the development of new authentication capabilities, ensuring that U.S. Bank delivers best-in-class One U.S. Bank digital experiences to customers and employees in a reusable, scalable, and cost-effective way. Responsible for the full life cycle management of current and future authentication capabilities and journeys across the enterprise, for all of our customer types and for our employees.

As an authentication product manager, you will partner with business line, user experience, and technical counterparts to create authentication experiences that meet core business objectives. This role will lead development and management of scalable and reusable authentication capabilities, informed by market research, benchmarking, and relevant technology trends. In this role, you will form strategic business partnerships across the bank, translate product vision into an executable roadmap, and lead one or more agile teams in executing the roadmap to deliver best-in-class authentication experiences.

Key activities:
- Provide a vision for how employees and customers authenticate now and in the future - to enable superior omnichannel banking experiences.
- Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across the enterprise.
- Hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solutions.
- Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap.
- Act as a leader and mentor for other digital product managers and agile team members.
- Advocates and embodies customer obsession.
- Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation.
- Directs people and work efforts across several, simultaneous projects to meet business goals.
- Creates value in the Product Management function by:
- Synthesizing each projects business goals to set specific, measurable objectives
- Managing ongoing measurement and reporting of these commitments
- Consistently delivering work that meets or exceeds commitments
- Reporting regularly on performance to senior leadership
- Managing the brand of the broader Enterprise Authentication Platform team and promoting a customer-obsessed culture within the Bank, making the team a source of expertise others seek and want to join
- Create enterprise product roadmaps aligned with partner business objectives
- Take products from initial concept through user research, co-creation, and rapid prototyping
- Partner with Agile practice leads to evolve how Agile and Lean management are applied at the Bank
- Demonstrate thought leadership by integrating analytics, business model, and design thinking to drive innovative new experiences for customers that have a positive impact on business results
- Motivates and engages team members to achieve peak performance and high job satisfaction
Qualifications

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 10 or more years of product management experience
- Four or more years of managerial experience

Preferred Skills/Experience
- Strong product management, design and development skills
- Excellent management, leadership and interpersonal skills
- Strong change management skills focus on leading transformational change
- Experience in, or exposure to, authentication and information security concepts, UX constructs, and technology
- Exposure to or direct experience with enterprise IT environments and software development
- Marketing and market research skills and experience
- Well-developed verbal and written communication skills
- MBA
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.