Universal Health Services

Performance Improvement Manager Behavioral Health Hospital

Posted on: 16 Mar 2021

Phoenix, AZ

Job Description

Job Description

Responsibilities

Quail Run Behavioral Health is currently seeking an experienced Performance Improvement Manager to join our team. We offer a full comprehensive and competitive salary plus benefits package with generous PTO. We would love to talk with you today! You may complete an online application through this site or for fast track and immediate consideration please fax your resume to our Human Resources department at 602-888-2670 or email christa.lynch@uhsinc.com

The Manager of Performance Improvement is responsible for directing and monitoring the facility-wide quality management assessment and quality performance improvement program, ensuring the facility's programs are in compliance with all regulatory agencies, TJC, CMS and state and federal agencies. The essentials duties are listed below:

* Provide a broad vision in the continuous development and direction of quality management and quality improvement programs for the facility.
* Provide direction and consultation to all staff members on the concepts of Quality Assessment and Improvement Plan and the use of total quality management tools in the application to patient care.
* Consult with senior staff and directors in the development of department specific programs and quality measures which are within the standards of TJC, CMS, OBHL, OSHA regulations and all other applicable federal, state or local law/ regulations governing health-care entities.
* Develop a facility-wide performance improvement plan which meets or exceeds all regulatory standards and develop performance measurement indicators.
* Provide continuous support in the analysis of performance improvement goals and objectives, re-establishing requirements which will facilitate continuous improvement.
* Review the results of performance improvement requirements with each department director, define performance improvement requirements for the department and involve other departments/services in the problem-solving process when situations span over more than one department.
* Establish a system for collecting and analyzing statistical data relating to performance improvement measures.
* Ensure any detected deficiency in meeting quality improvement goals and objectives is addressed with appropriate management in a timely manner.
* Provide consultation to the medical staff in carrying out all the medical staff reporting functions (i.e. drug usage, evaluation, pharmacy, and therapeutics, infection control, utilization review, quality improvement, safety and risk management and medical records review).
* Prepare annual Quality Assessment and Improvement Plan, Patient Safety and Risk Management appraisals.
* Conduct quality improvement meetings on a regular basis to develop and continuously encourage a facility-wide team effort in meeting quality improvement efforts.
* Manage performance improvement data and information flow, as outlined in the Quality Assessment and Improvement Plan
* Maintain a performance improvement record for all contract service providers.
* Develop and maintain a record on performance improvement activities and all committee minutes associated with quality programs.
* Review all department risk management occurrence and ensure that complete and timely reports are submitted to Risk Management.
* Analyze statistical data of the program to determine and respond to trends.
* Support the Chief Executive Officer in preparing and presenting the results of facility performance improvement activities, as well as the functioning of all Medical Staff committees to the Consulting Board on a quarterly basis.
* Design, implement and Direct the Patient Safety Program

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications

Education: Bachelor's Degree from an accredited college or university in Nursing, Social work or related behavioral health field preferred or equivalent combination of education and experience. Masters Degree preferred.

Experience: Four (4) years experience in quality management/improving organizational performance within an acute psychiatric treatment setting.

Additional Requirements: A strong knowledge of TJC, OBHL, ADHS, CMS, OSHA and Patient Rights standards, and any other applicable federal and state laws and regulations governing mental health care facilities.

Universal Health Services

King of Prussia, PA

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries, behavioral health facilities, acute care hospitals and ambulatory centers throughout the United States, the United Kingdom and Puerto Rico. UHS was founded in 1979 by Alan B. Miller, Chairman and CEO, and today has more than 87,000 employees. UHS maintains one of the strongest balance sheets and is rated among the highest in the hospital services industry by Moody’s and Standard & Poor’s. This strong capital position has enabled the company to develop and acquire many new facilities over the past few years. 

The UHS strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. UHS owes its success to a responsive management style and to a service philosophy that is based on integrity, competence and compassion.

The healthcare industry remains a place of rapid change and uncertainty. But with strength, experience and foresight to chart its own course, UHS has every reason to face the future with optimism.

 

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