Job Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

The Surgery Scheduler is responsible for expert relations with the clients, customers, hospital staff, physicians and physicians' office personnel. The Scheduler provides the pre-registration function for patients of all ages who present to the hospital for treatment or services.

Primary Responsibilities:

* Schedule all cases as requested by clinical staff
* Support the clinical staff by providing available dates and times for surgery
* Consult the surgery booking plan for each patient and schedule all aspects of the case accordingly
* Act as a liaison to communicate orders and details of case to hospital and the physician's nurse
* Coordinate schedules of multiple doctors. Assist clinical staff in arranging surgical assists as needed
* Ensure that all required special equipment for a case is requested and provided
* For USMD cases, fax reservation sheets in a timely manner
* Monitor physicians' surgery schedule to ensure efficient and productive use of physician time, as well as promote maximum utilization of USMD block time
* Maintain strictest confidentiality
* Participate in all other communal job duties necessary for functioning of the office
* Conduct themselves in a professional and courteous manner at all times with coworkers, patients, physicians, vendors, and others
* Attend meetings as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* High school diploma or GED
* 2+ years of work experience, preferably in a medical office setting
* This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Previous surgery scheduling experience
* Strong numerical ability
* Verbal and writing ability to communicate effectively in informing employees of activities and policies

Careers with USMD. If you're idea of a great day at work involves putting great new ideas to work, we should talk. Throughout the greater Dallas area, we've built an evolving, integrated health care model that brings primary care and specialist providers together to work in new and better ways. A thriving part of OptumCare and the UnitedHealth Group family of companies, our multi-specialty group of hospitals, clinics and providers features more than 250 physicians and associate practitioners. We provide health care services to patients in more than 20 different specialties at our two hospitals, four cancer treatment centers and nearly 50 physician clinics. Join us and start doing your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Surgery Scheduler, front office, receptionist, Insurance verification, Referrals, Check in/out, Medical Office Assistant, Receptionist, Pre-certification, explanation of benefits, scheduling, Fort Worth, TX, Texas