* Responsible for planning, scheduling, and executing the daily production requirements of various programs.
* Manages the production workflow to ensure timely and accurate delivery to customers.
* Performs essential functions to ensure overall customer satisfaction, quality, and service and establishes and maintains effective communication with employees and clients.
* Performs effective and efficient planning and scheduling of personnel and equipment.
* Accountable for meeting production and quality targets and client satisfaction goals.
* Meets all customer commitments on time through the production of high quality products and service.
* Oversee operations, maintenance, and purchase and stocking of supplies and raw materials.
* Maintain and updates daily production records and produces reports as necessary.
* Certify that all employees are following the safety procedures.
* Batch and Print files
* Process insert jobs
* Reconcile all jobs
Required Skills
* Familiarity with electronic job scheduling and email communications.
* The ability to communicate well, transmit and interpret information/ideas (internally and externally).
* Ability to perform day to day skills that assist in the efficient production of a project.
* Strong Word, Excel, PowerPoint and/or Keynote skills
* Ability to identify and define problem components and effective solutions.
* Ensure the highest level of client satisfaction in both the tasks performed and the relationship.
* Provide regular reporting and updates of account activity.
* Satisfactory delivery of products and services to the client
* Flexibility to be available to our clients at all times.
* High School diploma or GED is required. At least 2 years of production management experience is preferred.
* Must have a strong attention to detail and be comfortable working independently and with a team to achieve production expectations.
* Must be well organized and able to communicate effectively with various departments within the organization.
* Must be able to work outside normal working hours to accommodate production needs when required
Chicago, IL
R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.
It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.
Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.