Job Description

Job Description Details

The Opportunity

* Under the direction of the Manager, Promotion Strategy & OTT Programming, the OTT Program Planner is a detail-oriented strategic thinker who is able to work independently, stay on top of changing media landscapes, and complete a variety of tasks. Partnering cross-functionally with media managers, video content streams, video asset specialists and editors, the OTT Program Planner builds the OTT programming and priority calendars while owning the VOD lifecycle of transcoding requests & link building for VOD operations.

Your Impact

* Create requests for video on demand (VOD) content to be transcoded to Brightcove, including shows, product sells, promos, and additional short form videos.
* Create requests for product sells to be edited from live show recordings and close-captioned. This role also manages dynamic calendar programming in Airtable and sets up a workflow of various business partnerships (Q, H / Zulily Cards, Q International, ad-hoc stunts, marathons, and other entertainment retail ideas) for a next gen platform/audience.
* Manage the Content Management System (CMS) for HSN & QVCs OTT Streaming Service, AVOD platforms, & direct to consumer partners, uploading video content and poster art daily, coordinating with the Marketing Manager in Affiliate Marketing to arrange for production of needed poster art and obtaining screen grabs when necessary.
* Act as Subject Matter Expert responsible for training and representing at a global level CMS capabilities and best practices. This role liaises with technical partners internally and externally to troubleshoot and identify enhancements/process improvements. Working in the CMS, the OTT Program Planner creates, rearranges, and removes swimlanes and video assets on a daily basis, adding appropriate metadata, including data retrieved from the program planning system.
* Responsibilities also include quality checking all uploaded app content and ensuring all VOD content conforms to legal requirements. The OTT Program Planner uses various analytical tools to track and compile viewership statistics for all content on the OTT calendar, maintaining statistical history spreadsheets and compiling viewership reports. The position acts as the primary liaison to Consumer Insights for programming analysis to ideate and build viewership features in parallel with the OTT Tech roadmap. Accuracy and attention to detail are paramount. In addition, the position learns the responsibilities of the Promotion Strategist to execute on-air promo rundowns. The OTT Program Planner represents the Promotion Strategy & OTT Programming team participating in a variety of cross-functional meetings and interacts with many departments across the enterprise as well as third party vendors.

What You Bring

* 5 years broadcasting, new media/OTT, corporate (retail preferred) or agency experience necessary. Preferred 3 years of QXH experience with knowledge of our businesses and brands. Experience with OTT, digital analytics, content management systems and content publishing essential.
* Able to comprehend complex systems, processes and information, and work in a technical, dynamic workplace.
* Ability to work in Jira, Confluence, and other collaborative systems
* Ability to create, execute, and educate others about department SOPs
* Suburb communication skills ensuring proper interpersonal communication across global markets and time zones
* Ability to lead and participate on cross-functional teams
* Excellent understanding of data analytics
* Ability to work nights and weekends on occasion

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About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, Qurate Retail Group), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is 1 in video commerce,3 in ecommerce in North America and 3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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