Job Description

Company Summary

Join our team! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary

Essential Functions

* Greets and directs visitors in office.
* Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
* Monitors visitor access and issues passes when required, may update appointment calendars
* May order, receive and maintain office supplies and equipment
* May receive, sort and route mail
* May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages
* Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Knowledge and Skills/Technology Used

* Knowledge of Microsoft Office applications

Typical Education

* High School diploma or equivalent

Typical Range of Experience

* Experience dealing with the general public or office environment preferred

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.