Facebook

Manager, Team Leads Account Management

Posted on: 15 Mar 2021

Austin, TX

Job Description

This manager position is directly responsible for managing 5 or more verticalized Team Leads within the Account Management team that is part of the Global Business Group. In this capacity, the Manager must leverage industry knowledge and digital marketing expertise to grow revenue through rigorous vertical planning while simultaneously coaching, developing, and motivating leaders of a fast-growing scaled sales team. This role will also responsible for working with cross-functional teams at Facebook to advance business strategy and operations for vertical(s) in their remit. Success in this position requires strong sales, people management, and problem-solving skills; a keen eye for identifying process and workflow opportunities; the ability to thrive in a dynamic, always changing environment; and a passion for helping others achieve results. Ideal candidates will have experience leading change within a fast-growing organization, in addition to having a vertically-focused sales and/or digital marketing background.

Manager, Team Leads Account Management Responsibilities

* Manage 5 or more high-performing Team Leads across a single vertical or a cluster of several verticals, each Team Lead will have a team of 7-10 Account Managers who look after approximately 15 accounts each

* Develop annual business strategy for vertical(s), deliver quarterly growth plans

* Work cross-functionally within sales and other Facebook organizations in order to evolve vertical business strategy, revenue driving tactics and increase customer satisfaction

* Increase the effectiveness of the team by recognizing opportunities for new approaches and implementing with appropriate partners

* Develop and implement best practices for client interaction, sales and services for Facebook, including a good understanding of working with advertisers and agencies

* Identify opportunities to improve ad products and the customer experience

* Building top-to-top relationships with key accounts and supporting client relationships at critical moments (in person meetings, client calls, etc.)

Minimum Qualifications

* 12+ years marketing and sales experience

* 7+ years people management experience

* Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualifications

* Strong leadership/management experience with experience building high performing cross-functional relationships

* Experience driving revenue growth with emerging opportunities and established partnerships

* Experience performing well in highly dynamic, rapidly changing environment during times of growth and ambiguity

* BA/BS degree

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.

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