Job Description

Workplace is seeking a Strategic Planning & Operations Program Manager to help drive business planning, insights, sales operations and program management, with a particular focus on the Americas region (North and Latin America). In this role, you will partner closely with various functions including Sales, Deal Desk, Customer Success, Marketing and Finance. The ideal candidate will be passionate about Facebook and Operations, have a strong analytical and consultative mindset, a deep understanding of sales processes, experience in working with stakeholders from business and technical backgrounds, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling sales operations. This is a full-time position.

Strategic Planning & Operations Program Manager Responsibilities

* Lead core sales operations processes for the team, including annual goal setting and territory planning

* Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. monthly/quarterly business reviews)

* Support management in strategic, operational and financial planning

* Drive key leadership meetings and facilitate alignment on key issues and opportunities

* Ensure we have strong plans and KPIs in place at a regional and market/vertical level

* Develop and implement go-to-market strategies to drive growth and scale the business

* Conduct business research and analysis and provide actionable insights for leadership to support decision-making (e.g. revenue, customer, market insights)

* Identify, scope and drive critical projects and initiatives, partnering with cross-functional teams across the organization

* Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business

Minimum Qualifications

* Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution

* Leadership and influencing skills, can lead/influence stakeholders at all levels of an organization

* Significant experience leading strategic and operational programs including cross-functional teams and stakeholders

* Demonstrable experience working cross-functionally with leadership in developing and executing successful plans

* Experience working proactively and autonomously in an evolving role

* Results and detail oriented, with commercial/business acumen

* Communication skills

* Superior Excel and Powerpoint skills

Preferred Qualifications

* Bachelor degree in business, engineering or other relevant/quantitative disciplines from a leading university, MBA.

* Fluency in either Spanish or Portuguese.

* Significant experience in strategic planning, sales operations and/or business operations, preferably in the technology/internet space. Experience in enterprise software/SaaS strongly preferred.

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.