Facebook

UX Researcher, Facebook Reality Labs

Posted on: 15 Mar 2021

Menlo Park, CA

Job Description

On the Facebook Reality Labs team, we are inventing the future. We are a team of Engineers, Designers and Researchers creating human-computer interaction products. As a UX Researcher on the Facebook Reality Labs team, you will plan, execute, and evangelize user-focused research that contributes to the strategy, product definition, and design of AR/VR technologies and intelligent assistant voice-interfaces. Our Facebook Reality Labs team is looking for an experienced UX researcher with great communication and people skills. Strong candidates will demonstrate a rigorous approach to qualitative and quantitative UX research methods and a passion for the future of consumer technology. Additional skills include the ability to think tactically and strategically about user needs and product design and strength building connections and relationships with a variety of internal and external partners. In particular, we value researchers with experience translating user feedback into meaningful insights and the capability to turn those insights into actionable product recommendations.

UX Researcher, Facebook Reality Labs Responsibilities

* Development of deep expertise in the intelligent assistant space, through consumption of relevant external and internal literature, market and competitive trends, and new, primary research

* Work closely with product teams to identify research questions and prioritize projects in short and long term

* Conduct research using a wide variety of qualitative and some quantitative methods to create actionable insights across the product development lifecycle, including UX testing of early prototypes, such as usability, 1:1 and group interviews, and surveys

* Work closely with partner teams (product design, engineering, product management, analytics) to understand their goals

* Synthesize insights in a compelling, creative, and actionable way that cuts to the chase of the underlying user issues

* Effectively communicate with and present findings to a variety of audiences from product teams to executive leadership

* Develop UX metrics to ensure quality and benchmarking of future AR/VR products. Share best practices & new techniques with the broader UX Research team

* Collaborate with other researchers on research methods and priorities

Minimum Qualifications

* Master in Cognitive Science, Human Computer Interaction, Psychology, or Social Science

* 6 or more years of experience with quantitative research or qualitative research

* 6 or more years of conducting product UX research

Preferred Qualifications

* Doctor of Philosophy (Ph.D.) in Cognitive Science, Human Computer Interaction, Psychology, or Social Science

* Experience combining qualitative and quantitative user data into cohesive insights

* Experience in experimental design and familiarity with statistical software packages (SPSS, R, etc.)

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.

Facebook

Menlo Park, CA

Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.

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