Job Description

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

Position Summary:

As an Assistant Manager in Claims Management, you will provide primary technical overview of branch operations and assist in administrative duties to insure corporate goals and objectives are met. You will work closely with supervisory staff, Branch Manager, Area Manager and Corporate Office personnel, as well as external contacts such as clients, carriers, auditors and vendors. In addition, you will:

* Organize and plan branch activities at Manager's discretion
* Monitor all compliance reports
* Track, monitor and supervise special projects
* Act as Branch Manager in Manager's absence
* Schedule and coordinate all internal and external audits
* Organize and conduct training sessions, file reviews
* Conduct client visits
* Ensure appropriate licenses or certifications of claims handlers are maintained for all states in which claims are being handled

Additional Considerations:

Required:

* High school diploma.
* 12 or more years related claim experience required.
* 3 or more years of supervisory experience required.
* Appropriately licensed and/or certified in all states in which claims are being handled.
* Knowledge of all team member related functions.

Desired:

* Bachelor's degree.

Work Traits:

* Requires exceptional analytical and problem solving skills.
* Ensures flawless and consistent execution of client service instructions and performance guarantees.
* Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

U.S. Eligibility Requirements:

* Interested candidates must submit an application and resume/CV online to be considered
* Must be 18 years of age or older
* Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
* Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
* Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Additional Information