Job Description
POSITION PURPOSE:
Provides superior customer service. Sells products available at the fuel station in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling. Assists customers by ringing up sales and controlling the fuel pumps. Has limited responsibility for the scheduling and assignment of duties for other attendants.
KEY ACCOUNTABILITIES:
* Has limited responsibility for the scheduling and assignment of duties for other attendants
* Access to a reliable vehicle to perform competitor Price Surveys (2-twice a day)
* Ability to provide proof of insurance based on division requirements
* Responsible for day-to-day operations, ordering, training, supervising employees, profits, all controllable expenses, inventory, cash, and shortages.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
* Responsible for ringing up all merchandise. Receives payment for customer purchases. Properly maintains cash drawer, is accountable for all cash, coupons, checks, and receipts in the drawer.
* Receives and checks in delivered merchandise and places in appropriate storage area.
* Fills displays and stocks shelves as needed.
* Fills outside towel holders, and replenishes or refreshes window washer fluid.
* Service, clean and supply public restrooms; refill towel dispenser & soap dispensers.
* Clean windows, glass partitions, and mirrors with cleaning agents.
* Gather and empty trash; clean & scrub trash cans and replace with liners.
* May clean building floor by sweeping, mopping, and vacuuming around equipment.
* Adheres to Federal, State, local laws. Adheres to Safeway policies and store rules.
KNOWLEDGE AND EXPERIENCE:
Education Level:
High school education preferred or equivalent combination of education and experience.
Safeway Inc. Confidential Page 1 7/10/2013
Experience Level:
Valid State Driver's license required
Supervisory experience preferred
Skills and Background:
* Excellent interpersonal skills including building internal and external relationships and conflict resolution skills
* Ability to follow company customer service procedures. Demonstrated customer service skills or related experience.
* Ability to use the cash register. Basic math skills to calculate prices and make change.
KEY CONTACTS:
Internal:
Store Managers, Field Merchandisers, MDOs
External:
Has daily contact with customers, suppliers/vendors, and the general public
SUPERVISION:
Number of Direct Reports:
Varies
TRAVEL REQUIREMENTS:
Select from percentages below: 0 -- 25%
ADDITIONAL REMARKS:
May work in extreme weather conditions
Safeway
Boise, ID
In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.
Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.