Job Description

Job Description

Look for more than answers.

Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. Its about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. Youll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, we are on a continuous journey of discovery and development. Its this attitude that has made us an industry leader and the 1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

The Sr. Technical Lead position serves the following purposes:

-Deliver high performance technology solutions utilizing a Digital Mindset and openly embracing digital in all interactions.
-Manage all aspects of Releases including Capacity, Scope, Content, and Resources, including cost
-Assumes the senior technical lead role in Consumer facing systems and integration software development projects
-Continuous Improvement process methodology
-Implements solutions and system integration components
-Serves as subject matter expert complex domain and technologies
-Provides technical expertise throughout application development phases from inception to requirements, elaboration, construction, deployment, and maintenance
-Supports production applications and systems; ensuring each system operates per service level agreements, and complies with government regulations and industry standards

Duties and Responsibilities:

-Agile Practitioner using Scrum methodology responsible for delivery of Release Plan, Design, Development, Testing, and Implementation management
-Manage risks and resolves issues that affect release scope, schedule and quality
-Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed Stakeholders expectations
-Prepare Release Scorecard using release results and process
-Coordinate release content and effort based on the service request backlog, pending service requests, third party applications and system components, or operating system updates
-Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
-Manage relationships and coordinate work between different teams at different locations
-Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
-Produce Deployment and Implementation Plans
-Weekly Release Reporting and other periodic management reports as needed
-Communicate release details and schedules to the Business as required
-Negotiate, plan and manage all release activities
-Work with release engineers to understand impacts of software code branches and code merges
-Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
-Continually work towards making improvements in the release process
-Work closely with SQA for process compliance and audits
-Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
-Participate in CAB meetings to discuss release scope and/or roadblocks
-Manages key information such as build and release procedures, dependencies, and notification lists
-Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs
-Collaborate with senior leaders, business partners, architects, project managers, and IT Infrastructure colleagues throughout development
-Defines Release roadmaps in collaboration with Enterprise wide functional leads
-Leads development projects to build foundation and to integrate operational systems
-Serves as primary contact for vendor engagements during development phases
-Provide project estimations including LOEs required for project justification and CapEx
-Engage Solution Architects for creation of Solution Sketches, as needed

Education Preferred:

Bachelors degree BA or BS or equivalent required
Masters degree preferred

Work Experience:

Minimum of 7 years in Analysis and/or Project Management. Below lists the required knowledge and experiences.

-Agile Project Management
-Scrum mastering
-Demand Management
-IT/Business Relationship Management
-Consumer Digital Experience
-Business Requirements Documentation, Design Documentation, Test Plan, and Implementation Plan, Creation and Evaluation

Other:

-Advanced knowledge of software development lifecycles
-Experience with Scrum Agile, CSM and/or ACP certification desirable
-Excellent project management skills, PMP and Scrum Master certification desirable
-Experience in QMS
-Thorough understanding on Release and Project management concepts and solutions, and implementation experience
-2-6 years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
-8-10 years of experience in information systems operations environment in systems analysis or development
-Excellent communication skills both oral and written
-Excellent facilitation skills
-Excellent problem solving skills and proven ability to systematically debug problems, isolate root cause, and implement solution
-Ability to work in a matrix environment
-Formal training in project management practices preferred

Apply Today

Join us for competitive benefits and development opportunities in a progressive and supportive environment. Help us improve our service, and the experiences of our patients and colleagues. Work with us and together we can be better.

Your Quest career. Seek it out.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.