Quest Diagnostics

Entry Level Processor- Billings, MT req61009

Posted on: 15 Mar 2021

Billings, MT

Job Description

Job Description

Entry Level Processor- Billings, Montana - Tuesday-Saturday 12am-830am

Basic Purpose:

The SPT I is responsible for general support functions within the Specimen Processing Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and ability to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement.

Duties and Responsibilities:

* Able to perform all responsibilities of the Specimen Preparation Assistant
* Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together
* Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
* Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services
* Meets standards for production and accuracy within 6 months
* Understands the complex relationship between test(s) ordered and specimen received
* Completes all required written documentation, legibly and within the assigned timeframe
* Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interaction
* Is open to learning additional functions within Specimen Processing to allow timely progression to the next level
* Performs other duties as assigned

Qualifications:

Education Preferred:

* HS diploma or equivalent

Work Experience:

* Medical background preferred which includes medical terminology applicable to a clinical laboratory
* Previous experience in a production environment preferred

Physical and Mental Requirements:

* Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
* Works in a biohazard environment, practicing good safety habits
* Able to sit or stand for long periods
* Handles multiple tasks simultaneously and works in a production environment

Other:

* Communicates effectively with all levels of staff
* Maintains composure while working under pressure
* Reflects good judgment at all times when determining what action to take when resolving problems
* Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
* Keeps work area neat and clean
* Demonstrates strong interpersonal skills that foster a positive environment.
* Demonstrates flexibility and ability to adapt to change

Quest Diagnostics

Secaucus, NJ

Company Overview

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

At a Glance

Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers 
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation.  Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology 
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988 

Recognition

Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers 
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018

Read more about awards and honors.

Read more about our Reputation Honors and Corporate Social Responsibility programs.

Products and Services

Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening 

Read more about products and services.

Operations

Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094  
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S. 
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico 

 

 

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