Associate, Customer Solutions, Marketing
Posted on: 15 Mar 2021
Los Angeles, CA
Job Description
KPMG is currently seeking an Associate in Customer & Operations for our Consulting practice.
Responsibilities:
* Support client engagements related to customer insight, strategy, and transformation
* Gather and analyze data surrounding customer experience, sales and marketing effectiveness, and digital interaction management
* Serve as a resource and key team member on client projects
* Support progress against project milestones to help ensure timely delivery of project deliverables
* Develop and sustain solid relationships with client personnel and identify opportunities to provide additional services
* Contribute to design, preparation, and analysis of reports and findings in a clear, logical, and concise manner
Qualifications:
* A minimum of one year of experience providing operational advisory services related to sales and marketing transformation, customer insight and analytics, or digital marketing strategies
* Bachelor's degree in business, marketing, economics, math, statistics or a related field from an accredited college/university
* Experience with process improvement for marketing, sales, and customer experience processes focused on process and performance management for customer-facing products and services leveraging statistical analysis
* Demonstrated ability to document customer requirements including product, channel, and customer profitability
* Excellent written and verbal communication, facilitation, and presentation skills
* Travel may be up to 80-100%
* Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG
New York, New York
KPMG is a multinational professional services network, and one of the Big Four accounting organizations, along with Deloitte, Ernst & Young (EY), and PricewaterhouseCoopers (PwC). Seated in Amstelveen, the Netherlands, KPMG employs 207,050 people and has three lines of services: financial audit, tax, and advisory. Its tax and advisory services are further divided into various service groups.The name "KPMG" stands for "Klynveld Peat Marwick Goerdeler." It was chosen when KMG (Klynveld Main Goerdeler) merged with Peat Marwick in 1987.With a worldwide presence, KPMG continues to build on our member firms' successes thanks to our clear vision, maintained values, and our people.
At KPMG, our promise of professionalism to each other, our clients and the capital markets we serve compels us to align our culture of integrity with our values, words and actions. At KPMG we are committed to education and lifelong learning as they are central to building strong communities and economies.
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IndustryConsulting
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No. of Employees207,050
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Website
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Jobs Posted1487
