Trust Client Assistant Sr. (Trust Alliances)
Posted on: 15 Mar 2021
Detroit, MI
Job Description
Trust Client Assistant, Senior
Our Strategic Alliance is a professional collaboration between two great financial firms. Our alliance allows clients to take advantage of Comerica Bank & Trust, N.A.'s professional trust administration capabilities, as well as the services of their Financial Advisor, delivered through a customized, service-driven model. The Trust Client Assistant Sr. in Comerica's Strategic Alliance plays a vital role in this model, by serving as a support system for our Alliance Trust Advisors and their book of business. As a Trust Client Assistant Sr., you will work directly with your assigned Trust Advisor, our partnered Financial Advisors, and other internal business partners to complete routine and non-routine administrative tasks.
Position Competencies
Successful incumbents will focus on effective written communication, problem-solving and organizational skills, successful incumbents must possess appropriate functional and technical skills, accuracy, the ability to multi-task and prioritize daily/weekly/monthly tasks and ongoing projects for maximum efficiency is a must.
Position Responsibilities:
* Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions.
* Prepares reports required for annual account reviews.
* Performs data entry which includes check writing, ACH set-up, and account information editing.
* Accesses statements, account data, and tax reports from various proprietary data bases.
* On-going maintenance of customer accounts which involves coordinating changes to account files, statements, and name and address information.
* Monitors client's daily cash positions for overdrafts and exceptions to cash policy; ensures sufficient funds are available in accounts to meet trust agreement objectives.
* Executes procedures to open/close/transfer accounts; collect assets from brokers or outside institutions.
* Proactive and reactive contact with clients for routine requests, crisis resolution and problem solving.
* Must be able to acquire basic understanding of trust agreements/documents.
Position Qualifications
* High School diploma or GED
* 1 year of experience as a personal trust assistant or working in a related environment (accounting, tax, investments, financial planning)
* 2 years of experience in written and verbal communications with all levels of staff and clients
Comerica Bank Center (CBC)8:00am - 5:00pm Monday - Friday
Comerica
Dallas, TX
Comerica Incorporated, through its subsidiaries, provides various financial products and services. It operates through three segments: Business Bank, Retail Bank, and Wealth Management. The Business Bank segment offers various products and services, including commercial loans and lines of credit, deposits, cash management, capital market products, international trade finance, letters of credit, foreign exchange management services, and loan syndication services middle market businesses, multinational corporations, and governmental entities.
The Retail Bank segment provides personal financial services, such as consumer lending, consumer deposit gathering, and mortgage loan origination. It also offers various consumer products that include deposit accounts, installment loans, credit cards, student loans, home equity lines of credit, and residential mortgage loans. The Wealth Management segment provides products and services comprising fiduciary, private banking, retirement, investment management and advisory, and investment banking and brokerage services.
It also sells annuity products; and life, disability, and long-term care insurance products. The company also engages in the securities portfolio, and asset and liability management activities. It operates in Texas, California, and Michigan, as well as in Arizona and Florida, Canada, and Mexico. The company was formerly known as DETROITBANK Corporation and changed its name to Comerica Incorporated in July 1982. Comerica Incorporated was founded in 1849 and is headquartered in Dallas, Texas.
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IndustryBanking/Financial Services
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No. of Employees7,573
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Website
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Jobs Posted222
