Job Description

Job Description
Location: Steward Medical Group - North

Posted Date: 3/10/2021

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.

Summary:
The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments, verifying patient demographic and health insurance information, coordinating billing and referral processes, assembling patient charts, scheduling, data entry and filing.

Responsibilities:
Medical Assistant Functions:
o Takes vital signs, performs EKGs and POC testing, and establishes patients' chief complaints.
o Prepares the patient, equipment and instruments
o Chaperones female patients as needed
o Reports significant observations and patient problems to appropriate care givers
o Cleans instruments and equipment, as needed
o Provides and maintains supplies, equipment and linen for clinical areas
o Works collaboratively with the LPN and may serve as LPN back-up

Medical Secretary Functions:
o Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
o Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.).
o Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital.
o Verifies information from patients including demographic and health insurance information.
o Prepares documents for billing physician encounters; enters data, ensures that referrals are received, etc.
o Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature.
o Organizes and updates files, charts, and records.
o Responsible for stocking of supplies and assists in ordering supplies.

Qualifications:
o Education from approved medical assistant program or equivalent.
o 1 to 3 years of experience as a Medical Assistant.
o The ability to perform medical secretary duties.
o Experience with electronic medical record strongly preferred (Athena preferred).
Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.

Additional Information

Steward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment - with confidence and without fear.
Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.
1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
2. A stringent cleaning policy has been implemented throughout our facilities.
3. A strictly controlled visitor and mask policy is required for patient and colleague safety.
Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.

Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.