Job Description

Job Description:


At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross mission to help people, affected by disaster, meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

The American Red Cross of Tennessee is seeking a dynamic Disaster Program Specialist for the Mid-South region. This is a full time, exempt (salaried) position and will include planned and unplanned events in the evening and on weekends. This position will include 24/7 on-call responsibilities. (This position will work from home until restrictions are lifted. Once restrictions are lifted, travel through the region is expected to be 30-50%.) This position requires a valid drivers license and good driving record to operate a Red Cross vehicle.

*PREFERRED EXPERIENCE: The key to this position's success is the effective management and engagement of volunteers and volunteer teams and program management experience.*

This Disaster Program Specialist (DPS) is part of a team that organizes and facilitates all disaster operations and services for the Mid-South region to include the following counties: Shelby, Tipton, Fayette, Lauderdale, Dyer, Obion and Lake County Tennessee as well as Crittenden County Arkansas and Desoto and Tunica County Mississippi . This DPS will lead and manage volunteer teams responsible for the implementation of disaster preparedness, response, and recovery programs within their territory. The DPS ensures proper development of disaster leadership volunteers in each of the disaster cycle support areas in order to meet the needs of the territory and will take part in volunteer recruitment as well. The DPS is also responsible for local preparation, response and recovery management, as well as management of government partnerships.

Responsibilities

1. Program Service Development & Support: Facilitates in and supports the development and implementation of strategies, initiatives, tools, plans, processes, and oversees the full disaster cycle, through the development of volunteer leadership. Analyzes opportunities for improved program service and recommends to DPM for implementation. Functional areas include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign.

2. Volunteer Program Management, Engagement and Support: Engages and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography.

3. Local Planning, Training Development, Community Outreach: Develops and participates in local planning and exercises. Develops and conducts training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Prepares recommendations for continuous improvement. Serves as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensures activities are in compliance with regional and national procedures and policies.

Qualifications

Education: Bachelors degree or equivalent combination of education and experience.

Experience: Minimum of 3-5 years experience with social services or service/program delivery. Ability to coordinate staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem solving.

Management Experience: Minimum of 6 months to one year supervisory experience preferred.

Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation.

Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws.



Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



The American Red Cross is a diverse nonprofit organization offering its employees professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.

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