Job Description

Job Description

Relief Driver - Counter Sales Relief Driver - Counter Sales31625



Airgas USA, LLC is hiring an

Relief Driver - Counter Sales Associate at our branch in Chattanooga, TN!

Are you ready to be part of a passionate and hard-working team eager to drive our business forward?

Discover an exciting Career with Airgas! Airgas USA, LLC, an Air Liquide company, is the nation's leading single-source supplier of gases, welding, and safety products. Known locally nationwide, our distribution network serves more than one million customers of all sizes with a broad offering of top-quality products and unmatched expertise. Airgas' customer base includes but is not limited to: manufacturing, health care, construction, energy, hospitality, food service, and so on Bring your competitive drive to Airgas and ability to work in a fast-paced, results oriented environment

Position Summary

* Knowledge of the welding industry, customer service experience, and strong computer skills are a plus.

* Handle busy incoming telephone calls to place orders, provide product support and manage customer inquiries.

* Supporting customer needs by processing orders; providing accurate pricing and handling order entry requirements.

* Backup CDL Driver as needed

ESSENTIAL FUNCTIONS:

* Sells industrial, medical and specialty gases, welding supplies and related equipment to customers.

* Solicits sales with existing and potential customers and handles all associated paperwork to document those sales, quotes or other information which may need recording for future reference.

* Answers customer questions.

* Advises customer on equipment and materials needed and procedures to follow to complete tasks they wish to perform.

* Demonstrates use of equipment.

* Arranges for delivery of cylinders and hardgoods and maintains showroom displays.

* Assists customers with merchandise and loading and unloading cylinders.

* Establish and maintain good customer relations.

* Communicate in person and on the telephone with customers, providing information on cost, ordering and delivery times.

* Monitor customers needs and work with them to maintain proper hardgood and cylinder levels to minimize or eliminate emergency deliveries.

* Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customer regarding payment as well as collect money as required.

* Ensure all required paperwork is accurately completed; including coding, costing and pricing.

* Maintain neat, clean and professional personal appearance.

* Coordinate with purchasing department any product shortage or outages.

* Ensure all administrative and accounting related procedures are strictly observed.

* Ensure all safety rules are strictly observed.

ADDITIONAL RESPONSIBILITIES:

* Operate forklift and other equipment as required.

* Assist with inventory, housekeeping, showroom displays, and demonstrations as required.

* Perform as backup driver when needed.

* Other duties and projects as assigned.

EDUCATION & EXPERIENCE:

* Class B CDL Required, Hazmat Preferred

* High School Diploma or equivalent with 2 years of work related industrial supply retail sales experience.

* College degree preferred.

* Knowledge of welding, industrial gases and safety equipment applications.

* Must be customer service oriented and able to interact with the public and vendors in a professional manner.

* Ability to work efficiently in a fast-paced environment and be detailed-oriented with good organizational skills.

* Be committed to safety and team excellence.

* Be personable, professional, responsive, knowledgeable and bring value to the Customer's business.

* Strong Microsoft office skills (Windows, Outlook, PowerPoint, Excel).

* Exercise strong communication skills both verbal and written.

KNOWLEDGE, SKILLS, AND ABILITIES:

* Excellent communication skills.

* Ability to analyze a customer's situation and help resolve customer problem.

* Team player with positive attitude.

* Willing to improve skills and techniques by attending classes on employee's own time.

* Must be able to work with a wide variety of people with different personalities and background.

* Ability to handle cash transactions accurately.

* Ability to read and comprehend Material Safety Data Sheets (MSDS).

* Ability to work independently and under some pressure to meet deadlines.

* Ability to routinely lift 25 - 60 lbs. and frequent bending.

* Ability to perform work during prolonged standing up to 8 hours and repetitive motion also required.

* Must be able to work overtime, when necessary.

* Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling activities.

* Must be able to operate in a drug-free, tobacco-free workplace.

Airgas offers a competitive compensation and benefits package (medical, dental, vision, life, disability insurance and 401(k).