Job Description
oin the Coram/CVS team as a Patient Intake Rep - Change Order Team and you will support the Enteral branch with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services.
As a Patient Intake Rep - Change Order you will
* Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints
* Assess patient needs and document referral requests for coordination of care.
* Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company
* Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information
* Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients
This is a full-time benefited position and is NOT through an agency.
You must be located in Phoenix, AZ or Jackson, TN to be considered for this role.
Required Qualifications
-Effective verbal & written communication skills.
-Excellent time management skills.
-Proficiency with Microsoft business software.
-Constant talking & hearing.
-Constant sitting with occasional walking, standing, kneeling, & stooping.
Preferred Qualifications
-DME or tube feeding education experience
Education
High School diploma or GED
Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Hartford, CT
Aetna Inc. operates as a health care benefits company in the United States. It operates through three segments: Health Care, Group Insurance, and Large Case Pensions. The Health Care segment offers medical, pharmacy benefit management service, dental, behavioral health, and vision plans on an insured and employer-funded basis. It also provides point-of-service, preferred provider organization, health maintenance organization, and indemnity benefit plans, as well as health savings accounts and consumer-directed health plans.
In addition, this segment offers Medicare and Medicaid products and services, as well as other medical products, such as medical management and data analytics services, medical stop loss insurance, workers’ compensation administrative services, and products that provide access to its provider networks in select geographies. The Group Insurance segment offers life insurance products, including group term life insurance, voluntary spouse and dependent term life insurance, group universal life insurance, and accidental death and dismemberment insurance; disability insurance products; and long-term care insurance products, which provide the benefits to cover the cost of care in private home settings, adult day care, assisted living, or nursing facilities.
The Large Case Pensions segment manages various retirement products comprising pension and annuity products primarily for tax-qualified pension plans. The company provides its products and services to employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups, and expatriates. Aetna Inc. was founded in 1853 and is based in Hartford, Connecticut. As of November 28, 2018, Aetna Inc. operates as a subsidiary of CVS Pharmacy, Inc.