Job Description

Position will be in the East region and will travel throughout the designated region 50%+ of the time.

Logistics done differently.

At XPO Logistics, our employees are our greatest asset. As a Field Development Leader, you will utilize 1:1 coaching and innovative learning and communication delivery approaches to increase speed to performance and impact business KPIs. Your skills and experience will be key to employee development and success through implementation of programs that drive change awareness, enable operations process adoption and sustainability of new or enhanced policies, systems, technology, and organizational changes. Your work will support LTLs business goals and Field Annual Operations plans.

Pay, benefits and more.

Were eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What youll do on a typical day:

* Utilize multiple learning and communication delivery approaches (simulations, on-the-job training, coaching, instructor-led classroom training, eLearning, etc.) to ensure effective implementation of onboarding and operations programs such as JumpStart New Hire Orientation, Freight Leadership and Dock Operations certification training, as well as compliance courses
* Support the new hire onboarding process by establishing training schedules, tracking onboarding requirements and coordinating with HR, driver trainers and dockworker trainers
* Assist the Learning and Development team with consistent delivery and adoption of learning solutions, as well as revising and creating new programs
* Recommend appropriate training methods or activities based on the audience, environment, and content; partner with instructional designers to create content
* Act as an employee advocate across our Less-than-Truckload (LTL) Service Delivery Centers, leveraging your insight and knowledge of employee roles to bring positive change to the organization
* Gather ideas from employees, hold brainstorming sessions, conduct cross-functional planning meetings, and implement an internal feedback loop to ensure employees are heard and know their ideas are having an impact
* Establish partnerships with IT, Operations and Learning and Development to assess, identify and measure training needs through all steps of an impending program

What you need to succeed at XPO:

At a minimum, youll need:

* Bachelors degree or equivalent related work or military experience
* 5 years of related work experience, including 3 years of supervisory experience
* LTL industry experience
* Experience with Microsoft Office (Word, Excel and PowerPoint)
* Availability to travel 50% of time

Itd be great if you also have:

* Availability to work a variety of shifts, including days, evenings, nights and occasional weekends
* Experience as a training coordinator, trainer, training facilitator or similar role
* Experience with Learning Management Systems (Cornerstone)
* Change management experience, including end-to-end change adoption
* Excellent facilitation skills and a passion for delivering highly engaging learning sessions
* Exceptional interpersonal skills, with a strong sense of empathy, patience, flexibility and diplomacy; ability to collaborate, influence and partner effectively with a diverse employee base and executive leadership to motivate change and get results in a very large, dispersed organization
* Excellent written and verbal communication skills, including the ability to contribute to communication plans, provide coaching to employees and convey feedback to various roles and levels within the organization
* The capability to deal with ambiguity and navigate uncertain situations while seeking clarity; capacity to work calmly and maintain good judgment in a fast-paced, high-speed environment
* Strong analytical skills, including root cause analysis, problem-solving and reporting

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Middletown
Nearest Secondary Market: Poughkeepsie
Job Segment: Supply, Logistics, Change Management, Supply Chain, Operations, Management