Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargos Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether its buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

We are looking for a Process Engineer 2 to join our team.

Process Improvement

* Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment
* Develop improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through Wells Fargo and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact
* Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates
* Establishes standards for measuring performance against process requirements - Including the developing metrics that provide data for process management indicators for future improvement opportunities
* Provide advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results
* May include the direct management of process analysts and consultants
* The sharing of lessons learned and best practices with others throughout the organization when appropriate

Partner & Collaborate

* Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services
* Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc
* Assists the development of our enterprise Operational and Process Excellence Curriculum and Training Materials
* Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and managing of resources, including cross-entity members, to successfully execute projects
* Provides consultation on the use of reengineering techniques to improve process performance and product quality
* Works with Project Manager(s) and Sponsors to ensure Six Sigma/LEAN activities, deliverables, and tools are integrated in the project plan when appropriate
* Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence
* Provide thought leadership in the area of process and continuous improvement, operational excellence, continuous improvement
* Role will require moderate domestic business travel

Coaching

* Provide coaching and mentoring to project teams and LOB management in Six Sigma, LEAN, Continuous Improvement process, tools, and techniques
* May provide informal 1-on-1 training and formal small to large group training facilitation, coaching, & mentoring
* Provide coaching and mentoring for PEA1 and PE1

Required Qualifications
* 7+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 5+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

Desired Qualifications
* BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
* Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
* Knowledge and understanding of Statistical Analysis software such as Minitab
* Facilitation skills such as Helix
* Change Management skills such as Prosci/ADKAR
* Knowledge and understanding of Rapid Process Automation software such as Blue Prism
* LEAN/Six Sigma certification or Wells Fargo business process management endorsement
* Strong analytical skills with high attention to detail and accuracy
* Highly refined and professional verbal and written communications
* Ability to manage complex projects in a large enterprise environment
* Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
* Strong collaboration and partnering skills
* Financial services industry experience

Other Desired Qualifications
* Familiarization with Agile tools like JIRA, CA Rally
* Experience with enterprise capabilities & processes
* Knowledge and expertise in Tech system projects
* Experience in business and process improvement initiatives and programs
* Familiarization with Process Architecture in a large Financial organization
* Understanding of reference architecture / taxonomies
* Knowledge & expertise central process repositories
* Experience in Business Process Management practices
* Experience in Business Process Modeling Notation
* Familiarity with Visio to create standard business artifacts
* Experience in object-oriented modeling & process decomposition
* Experience in current state process modeling, process re-engineering and future state workflow modeling
* Modeling tools experience - iGrafx experience preferred, Flowcharter, Collaboration Management, Simulation (subject matter expert in entire tool suite)
* Skilled in use of iGrafx process modeling tool

Job Expectations
* Ability to travel up to 25% of the time

Street Address
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.