Job Description

When you2019re part of the team at Thermo Fisher Scientific, you2019ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you2019ll be supported in achieving your career goals.

Location/Division Specific Information

Now is an exciting time to join our Manufacturing & Distribution team, a team dedicated to ensuring our customers receive the products they need to achieve their scientific goals 2013 quickly, reliably and safely. Our Logan, UT site is expanding and ramping up to support the fight against COVID-19. If you believe in working the right way for the right reason join our growing team today!

What will you do?
Inventory Management:

* Stockroom / POU (Point of Use) management, dispensing of parts, and direction/coordination of affiliated stockroom activities.
* Perform on-site program replenishments and disbursements.
* Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, adjust reorder points as needed, and other functions according to customer requirements.
* Remove cardboard and trash as needed.
* Deliver direct shipment orders to end-users.

Sourcing/Order Management:

* Perform order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders.
* Facilitate vendor and customer interaction, problem resolution, executing 3rd party & agent buys.

What will you do?

* Assists in organizing the staff and workload to meet or exceed productivity performance standards for the Maintenance department. May assist in the cross-training of associates and the training of new hires.
* Directs the workflow of the parts room in support of established best practices.
* Acts as subject matter expert to answer Employee, Operations, and Engineering questions and resolve problems.
* Detailed knowledge of Maximo Item Master, Oracle Purchasing, and relevant systems.
* Assists with data collection, report generation, and site metric development in support of best-practice methodologies.
* Follow well-defined procedures as outlined by Best Practices, SOP2019s & work instructions. Take direction from the Site Supervisor/Manager (and Team Lead) regarding daily duties.
* Independently makes decisions and utilizes available resources to meet production requirements.
* Analyzes/maintains/reconciles various Thermo Fisher reports to ensure Thermo Fisher requirements are met.
* Demonstrates proficiency at capturing, presenting, and explaining job or site-specific performance metrics.
* Communicates with supervisor any issues or potential problems.
* Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of a site trainer and management team.
* Listens to customer concerns effectively, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
* Works effectively with a diverse cross-functional team.
* Embraces Practical Process Improvement (PPI) methodologies
* Access & utilize Thermo Fisher Scientifics2019 Intranet and SharePoint document management system.
* Positively represent Thermo Fisher Scientific at all times throughout all SUT locations.
* Performs other duties as assigned.

How will you get here?

* High School Diploma or GED required
* Demonstrated verbal, written and presentation skills
* 3+ years of inventory experience required
* Displays a high level of confidentiality
* Proven excellence in customer service skills
* Detail-oriented, problem solver, promotes team environment
* Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
* Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
* Must deliver excellent customer service to include maintaining a professional appearance at all times.
* Must possess the operating skills to use handheld scanners and learn to enter data in various systems as necessary.